RESPONSIBILITIES

- Support lending strategies and products that drive profitable credit card balance growth.

- Develop business cases and strategies for margin-enhancing initiatives, including opportunity sizing, stakeholder alignment, and approval processes.

- Lead and support the digitisation of lending initiatives through the development of new customer capabilities and enhanced customer journeys.

- Partner with Marketing, Analytics, Product Management, Technology, Customer Service, and international teams to deliver lending initiatives.

- Identify opportunities to strengthen the competitive position of lending products within the market.

- Monitor portfolio performance, customer behaviour, and key business metrics through regular reporting and analysis.

- Manage cross-functional projects, ensuring delivery against critical timelines and business objectives.

- Collaborate with stakeholders to implement product enhancements that improve customer engagement,



profitability, and portfolio growth.

- Provide insights and recommendations based on market trends, portfolio performance, and customer needs.

- Support the design and launch of cutting-edge lending products and features that deliver sustainable business growth.

QUALIFICATIONS

- Product management experience within Financial Services, preferably Credit Cards or BNPL.

- Strong commercial, analytical, and strategic thinking capability.

- Excellent project management and stakeholder management skills.

- Ability to influence and collaborate across multiple business functions.

- Strong attention to detail and ability to manage competing priorities.

- Knowledge of American Express consumer products and the competitive landscape is advantageous.

📌 Assistant Product Manager, Lending Capabilities - A/NZ (Sydney)
🏢 American Express
📍 Sydney