At Ubank, we're building a simpler, smarter bank that helps Australians get ahead. As Financial Crime & Fraud continues to evolve, we're looking for an experienced Associate Director, Financial Crime Governance (Operations) to strengthen governance, reporting, and operational oversight across our Financial Crime Operations (FCO) function.

This is a unique opportunity to help shape how Financial Crime Operations is managed, creating greater transparency, stronger accountability, and improved decision-making across a critical area of the bank.

You'll play a key role in ensuring operational performance, risk, obligations, and priorities are visible, understood, and effectively governed, while helping bridge the gap between operational execution and Line 1 Financial Crime & Fraud (FC&F;) Risk expectations.

About The Role As the Associate Director, Financial Crime Governance (Operations) , you'll be responsible for establishing and maintaining the governance framework that supports Financial Crime Operations.

Working closely with FCO leaders, FC&F; Risk, Business Units, and change stakeholders, you'll ensure governance forums are effective, reporting is meaningful, actions are tracked through to completion, and operational risks and priorities are appropriately escalated and managed.

This role is ideal for someone who enjoys bringing structure to complexity, improving management disciplines, and turning insights into action.

What You'll Be Doing Key Responsibilities Include

- Designing and managing the governance framework for Financial Crime Operations, including forums, reporting packs, decision logs, and action tracking.
- Maintaining oversight of operational performance indicators, service outcomes, quality measures, and operational risk themes.
- Coordinating governance and performance reporting across FCO leadership and FC&F; governance forums.
- Supporting oversight and tracking of SMAP and other accountability obligations where applicable.
- Identifying governance gaps, reporting weaknesses, and opportunities to improve management information.




- Enhancing the quality of governance materials to support informed decision-making and executive oversight.
- Partnering with FCO leaders to maintain visibility of priorities, dependencies, risks, and emerging issues.
- Supporting stronger alignment between operational delivery and FC&F; Line 1 Risk expectations.
- Driving governance discipline and ensuring actions, commitments, and decisions are effectively followed through.

What you'll bring We're looking for a governance professional who combines robust organisational capability with the ability to influence stakeholders and improve operational disciplines.

You'll Likely Have

- Experience in governance, operational risk, business management, financial crime operations, compliance, or a related function within banking or financial services.
- Strong understanding of governance frameworks, performance reporting, accountability management, and operational oversight.
- Experience preparing executive reporting, committee papers, dashboards, and management information.
- Demonstrated ability to coordinate multiple stakeholders and manage competing priorities in a complex environment.
- Solid analytical skills with the ability to translate operational data into meaningful insights and actions.
- Excellent communication and stakeholder management skills.
- A continuous improvement mindset and a passion for creating effective governance practices.
- Experience within Financial Crime, Fraud, Risk, Operations, or regulated environments will be highly regarded.

Why This Role Matters Financial Crime Operations is at the heart of Ubank's ability to detect, prevent, and respond to financial crime and fraud risks.



This role will help strengthen the governance foundations that support operational excellence by:

- Improving transparency of operational performance, quality, and risk.
- Strengthening management accountability and action ownership.
- Enabling earlier identification and escalation of operational issues and emerging themes.
- Improving decision-making through more reliable and insightful reporting.
- Creating a more sustainable and disciplined operating model.
- Supporting stronger alignment between operational delivery and Financial Crime & Fraud risk objectives.

Your work will directly contribute to a more effective, resilient, and accountable Financial Crime Operations function. Why Ubank?
- Innovation with impact: From meaningful work to amazing benefits, we equip you with the tools and support to drive real change - so your ideas don’t just stay ideas, they become impact.
- Collaborative, supportive & fun: We believe innovation is a team sport. It comes from a special kind of culture that’s highly collaborative and gives people the support they need to thrive.
- Build something great: Ubank is where ambition meets opportunity. We don’t just talk about change - we give you the tools, trust, and support to make it happen.
- Freedom to be yourself: We celebrate individuality and give you the flexibility to work in ways that suit your style. Our hybrid working model lets you balance connection and autonomy.
- Accelerate your Career: With clear paths for career development, your potential won’t just be recognised, it’ll be accelerated.

We acknowledge the Traditional Custodians of our local area. This Sydney-based permanent role requires Australian or New Zealand citizenship or permanent residency.

We welcome applicants of all backgrounds, and our Talent team is excited to connect with you.

Apply now with your CV and explore this exciting opportunity!

Please note, we’re not accepting unsolicited candidate submissions from recruitment agencies. We work with a dedicated panel of partners, so kindly ask agencies not to contact Ubank team members directly.

📌 Associate Director, Financial Crime Governance (Operations) (Sydney)
🏢 UBank
📍 Sydney