We are currently seeking motivated Retail Security Officers to join our team in a full-time rotating role, with additional opportunities available for part-time and casual employment.
Roster:
- Full-Time roster is four days on then four days off, rotating through an 8 week cycle.
- Part-Time & Casual roles also available.
As a Trident Security Officer, you will be responsible for providing a safe, welcoming environment while maintaining a strong security presence on-site. We are looking for individuals who are passionate about customer service, quick-thinking, and ready to be part of a professional and supportive team.
Your responsibilities will include:
- Providing high-quality customer service and front-line support
- Identifying and resolving potential risks and issues proactively
- Responding to all medical and security incidents
- Accurately reporting and recording incidents during your shift
- Using conflict resolution and de-escalation techniques effectively
To be successful in this role, you will need:
- A current QLD Security License with valid Crowd Control function
- Current First Aid and CPR certificates
- Positive written and verbal communication skills
- A customer-first attitude with strong interpersonal skills
- High personal integrity and grooming standards
What we offer:
- Full professional uniform provided
- Stable, long-term employment opportunities
- On-site training and ongoing professional development
- A supportive, inclusive team environment
Trident Services Australia is a national leader in fully integrated service delivery, supporting retail centres and airports across Australia through comprehensive, client-focused solutions. We are proud to provide high-quality security services at Townsville Shopping Centre.
Trident is an equal prospect employer that values diversity and inclusion. We encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, and people from all backgrounds.