Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion.

We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

About The Role This is a leadership role at the heart of Aircall's APAC growth engine. You'll own, develop, and inspire a team of 4 Outbound BDRs covering the APAC with focus on ANZ markets with a direct line to the Managing Director for the region. You'll primarily be responsible for shaping strategy, running campaigns and developing talent.





You will also work as part of a local leadership group alongside the AE Manager, AM Director, Head of Partnerships and Field Marketing Manager, collaborating to execute regional strategy and deliver against targets.

Key Responsibilities Lead and develop a team of 4 Outbound BDRs across the APAC region, empowering them to hit and exceed their quotas

Set the pace by bringing energy, clarity, and momentum to the team -- coach, motivate, and build a culture of high performance and consistency

Design incentives that boost productivity and reward excellence across the region

Take over and refine the outbound playbook: processes, sequences, scripts, email templates, objection handling, and qualification tactics

Become the go-to expert for questions about sales techniques, processes, product updates, and integrations

Run impactful 1:1s, call reviews, and email coaching to spot growth opportunities and elevate individual performance

Represent Aircall with professionalism, instilling trust, credibility, and focus within the team

Drive strategic initiatives shaping the future of the global BDR organisation Qualifications 18-24 months' direct management experience in a SaaS environment

Proven track record in multi-channel creative outbound, you know what great prospecting looks like and how to operationalise it

Data-driven -- you use numbers to diagnose problems and sharpen performance

Comfortable with LLM tools and modern sales tech,



Lives and breathes AI every day A natural coach who gets energy from seeing their team win

Thrives in fast-paced environments; loves structure and process; consistently operates with ambition and ownership

Self-sufficient and proficient in problem solving Why join us? ? Key moment to join Aircall in terms of growth and opportunities ?‍♀️ Our people matter, work-life balance is important at Aircall ? Fast-learning workplace, entrepreneurial and strong team spirit ? 45+ Nationalities: cosmopolite & multi-cultural mindset ? Competitive salary package &

benefits DE&I; Statement At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn. Want to know more about candidate privacy? Find our Candidate Privacy Notice here. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

📌 BDR Manager (Sydney)
🏢 Aircall
📍 Sydney