Case Officer - Survivor Services and Redress

Adsafe is a service of the Seventh-day Adventist Church in the South Pacific Division. Adsafe provides protective services for children and vulnerable adults across Seventh-day Adventist entities in Australia and New Zealand.

The role of the Case Officer for Survivor Services is to provide trauma-informed case management services for survivors of abuse. This involves facilitating referrals to external counselling for survivors and their family members, providing information about legal or restorative justice pathways to survivors and their families, acting as the primary point of contact for a survivor throughout investigations, and working collaboratively within a multidisciplinary team to support risk assessment, case planning and the delivery of survivor-informed training and education. abuse.

Based at the South Pacific Division head office in Wahroonga NSW, this will be part-time role (29 hours per week) reporting to the Team Leader of Survivor Services and Redress. The role offers flexible hybrid working arrangements, balancing office-based collaboration with the opportunity to work remotely.

We encourage applications from the regional areas surrounding Sydney (for example Wollongong, Newcastle, Central Coast).

Supportive of the values, beliefs and mission of the Seventh-day Adventist Church.

Relevant tertiary qualification such as social work, social sciences, counselling, psychology, or equivalent.

Strong understanding of case management principles and demonstrated ability to provide ethical, trauma informed, flexible and client-centred case management.





Demonstrated experience in child protection trauma-informed case management, and the impact of trauma on survivors of abuse.

High level interpersonal and written communication skills, including ability to influence, negotiate and relate to people at various levels.

High level of confidentiality regarding sensitive information.

Proven communications and people management skills.

Ability to prioritise, meet deadlines and work under pressure.

Demonstrated ability to work autonomously as well as to work co-operatively within a team setting.

Demonstrated ability to manage varying and/or conflicting stakeholder demands.

Capacity to travel within NSW and interstate as required.

Computer literacy particularly with Microsoft office suite and database systems.

Willingness to undergo a National Criminal History check.

Working with Children Check clearance.

A working knowledge and understanding of child protection in a religious or faith-based context.

Experience in providing advice on the implementation of child protection compliance.

Previous experience in a religious, Not-for-Profit or charitable organisation highly valued.

Experience in developing and delivering trauma-informed training and education to a range of stakeholders.

Other Information

Enquiries To

For further information about the role and Adsafe please contact:****@adsafe.org.au

Only those who have the legal right to work in Australia or New Zealand may apply for this position.

The appointing body reserves the right to fill this position at its discretion and close applications early.

This vacancy was written and advertised by the employer listed above.

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📌 Case Officer - Survivor Services and Redress (Ku-ring-gai Council)
🏢 Adsafe
📍 Ku-ring-gai Council