About us At CareSuper, we believe we're Super Together. As a profit-to-member super fund with over 600,000 members and $60 billion in assets, we're passionate about helping our members retire with confidence. We're growing fast and looking for our next superhero to join us on this exciting journey.

Business

Analyst (Melbourne or Hobart) We are seeking an experienced Business Analyst to join a newly established domain delivery squad, playing a key role in delivering business and technology initiatives that support strategic objectives across the organisation. Working within a collaborative Agile environment, you will partner with business and technology stakeholders to analyse problems, define requirements, improve processes and help deliver solutions that create measurable business value. About the role

Elicit, analyse and document business requirements, user stories and acceptance criteria.

Facilitate workshops and engage stakeholders to understand business needs and define target state outcomes.

Conduct current and future state process mapping, gap analysis and problem-solving activities.

Develop high-quality business analysis artefacts including business requirements documentation, process flows and traceability documentation.

Support Agile delivery practices including backlog refinement, sprint planning, reviews and prioritisation activities.

Perform data analysis, identify insights and support data migration, mapping and validation activities where required.

Work closely with architects, developers, testers, delivery leads and vendors to ensure requirements are understood and successfully delivered.

Support testing activities across the delivery lifecycle, including functional testing and UAT.

Contribute to risk management, change management and benefits realisation activities to support successful project outcomes. What we are looking for





Extensive experience working as a Business Analyst delivering business and technology change initiatives.

Strong Agile delivery experience working within cross-functional squads, with expertise in backlog refinement, story decomposition and iterative delivery approaches.

Proven capability in requirements elicitation, business process analysis, gap analysis and problem definition.

Experience producing high-quality business analysis artefacts, including business requirements documents, user stories, acceptance criteria and process maps.

Demonstrated experience supporting end-to-end solution delivery across the full software development lifecycle.

Strong analytical and problem-solving skills, with the ability to assess options, identify risks and make practical recommendations.

Experience performing structured data analysis and translating findings into business insights.

Excellent stakeholder engagement skills with the ability to build consensus across business stakeholders, technology teams and external vendors.

Strong communication skills, with the ability to translate business requirements for technical audiences and explain technical concepts to non-technical stakeholders.

Highly organised, adaptable and self-sufficient, with the ability to manage competing priorities in a agile environment.

Experience within financial services, ideally superannuation, and an understanding of regulated environments will be highly regarded.





Experience working with third-party vendors, implementation partners and external service providers is desirable. Highly regarded:

Familiarity with the finance sector, ideally in the superannuation industry with an understanding of the regulatory environment and operational needs

Strong experience working in Agile delivery environments and cross-functional squads Why CareSuper? We're not just another super fund. We're a values-driven organisation that puts people first—our members and our team. Here is what you can look forward to:

Hybrid and flexible work environment

3% Superannuation Guarantee (SG) above industry minimum

Matching an additional superannuation salary sacrifice of up to 2%

5 weeks of annual leave

17 weeks of parental leave for all eligible employees

Holistic health and wellbeing support - free annual flu shots, skin checks, Employee Assistance Program

External Employee Coaching Program and Professional Development

Rewards and Recognition Program, as well as employee discounts and cashback offers on a broad range of products and services Ready to apply? We would love to hear from you! Just send through your resume and a cover letter.

Be quick—we may close applications early if we find the right person. What happens next? Need support during the application or interview process? We're here to help. Just reach out to your talent partner and let us know how we can make the process work for you.

We are committed to protecting your privacy—your personal information will be handled with care and in line with our Privacy Policy. At CareSuper, we know that diverse perspectives make us stronger. We are proud to foster an inclusive environment where everyone feels welcome, respected, and valued—no matter your background or identity.

📌 Business Analyst (Melbourne)
🏢 CareSuper
📍 Melbourne