Role- Capability consultant Location- Melbourne

Type- Contract (Initially 6 months) - What will your day look like?

Manage and develop customer relationships and perceptions to achieve mutual goals.

Product design and gap analysis to standard product functionality.

Liaise with onshore and offshore development teams to deliver robust solutions on time.

Demonstrate the ability to plan, prioritize and organize your time, project schedules and multiple project activities.

Serve as a bridge between stakeholders in business and technology. Collaborate with stakeholders to analyse and validate business requirements

Communicate concepts to both technical and non-technical stakeholders

Participate in user meetings to gain understanding of customers’ processes, requirements, and issues to offer solutions and continuous enhancements

Participate and understand all the project phases (Planning/Designing, Development/Configuration, System Test, Integration, Functionality Testing and UAT, Deployment, Post-go live support/Hypercare) in an agile SaaS environment

Drive and/or participate in the requirements confirmation discussions / requirements gathering workshops

Run workshops with stakeholders and leaders to analyse and design solutions for associated business processes and applications. Handle gaps detected during prototyping.

Work with the business to design or evaluate a breakdown of businesses processes to identify and link functional and non-functional requirements.

Collect information, analyse requirements and solve problems, providing technical and operational support.

Manage and engage stakeholders including customers and vendors. Build relationships, networks, vendor contracts, etc.

Perform fit-gap analysis as needed: Analyse and assess the feasibility of stakeholder requirements, impacts and gaps in the standard delivered functionalities of SAP SuccessFactors and extended applications (including ServiceNow).

Configure and implement SuccessFactors prototypes to meet business requirements, and participate in overall configuration management





Participate in the accurate updating of Configuration Workbooks

Perform unit testing and drive and/or participate in User Acceptance Testing and System Integration Testing as needed. Participate in defect management of issues identified

Conduct system walkthroughs / demos to explain the current configuration functionalities of each iteration Participate in the data conversion process (extraction-transformation-loading) as applicable

Assist with cutover planning and execution

Responsible for the knowledge transfer of business implications and detailed requirements to the application developer(s), project manager(s) including status reporting as required.

Provide post go-live support and application maintenance support

Take active responsibility for agreeing on Resolution dates and resolving open queries

Participate in identifying areas for improvement / best practices

Identify and analyse risks and issues for the program or project portfolio in conjunction with project managers.

Client Relationship Development and Management

Build long-term relationships with key stakeholders

Managing stakeholder relationships and communications at all stages of the project.

Continuously support the development of our service offering and value proposition for the T&C; Technology team.

Collaborate with Subject Matter Experts across the business to extract required knowledge

Must Have

Extensive Implementation / Support experience in SAP SuccessFactors Employee Central, Talent Management and Development.

Extensive Data experience in SAP SF and HR IT, People Operations.

Good working knowledge of ServiceNow HR Service Delivery Module and Employee Centre

Moderate experience as a Human Resource business user,



or another HR role.

At least 3 implementations of SAP SuccessFactors working as a Talent Management (Performance and goals, Succession and Learning and Development) lead functional consultant.

Understanding of the unified SuccessFactors solution and the touch points with other SF modules (e.g. Learning, Talent, Recruiting etc.).

Experience in all aspects of SuccessFactors HCM implementation/Continuous Improvement including requirements gathering, fit or gap analysis, functional design development, user acceptance testing, training and deployment activities

Experience on working with stakeholders on requirements and business process definition, Software Development/Systems Integration and Application Support

Ability to document and present solutions using various methods (people facing, presentations, and demos)

Knowledge of HR business process design and development Previous consulting experience working with global companies / Exposure to Internal project work

Good analytical skills to help our stakeholders to find best solutions for their business requirements

Good interpersonal skills, including strong verbal and written communication

Able to work under pressure without any supervision, and a good team player

Proven ability to work creatively and analytically in a problem-solving environment.

Excellent leadership and interpersonal skills.

Planning and coordinating of own and/or team's work activities to meet commitments and quality expectations.

Strong communication skills (speaking, writing, listening) Excellent presentation, communication and negotiation skills Good knowledge of HCM concepts and HR processes

Employee experience mindset and human centred design principles Here’s what you’ll need:

Experience, Expertise and Certification/s:

SAP SuccessFactors Talent Management module

SAP SuccessFactors Succession and Learning and Development

SAP SuccessFactors Employee Central module a plus

Explicit understanding of the data elements and structures underlying

📌 Capability consultant (Melbourne)
🏢 ALOIS Australia
📍 Melbourne