Chatswood Vet Clinic is seeking a Part Time Receptionist to join our friendly and professional team. This is a part-time position based in Chatswood, NSW 2067 . As Part Time Receptionist, you will be the first point of contact for our clients and their beloved pets, playing a vital role in creating a welcoming and efficient experience for everyone who walks through our doors. This position is essential to the smooth running of our clinic and directly contributes to client satisfaction and retention.

Key responsibilities

Greeting clients and their pets upon arrival, ensuring a warm and professional welcome

Managing telephone enquiries, appointment bookings and cancellations with accuracy and courtesy

Processing client payments and handling cash and card transactions securely

Maintaining accurate client and patient records using our clinic management system

Scheduling veterinary appointments and managing the appointment diary to optimise clinic efficiency

Assisting with client queries regarding services, treatments and aftercare instructions

Maintaining a clean, organised and welcoming reception area

Supporting the veterinary team with administrative tasks as required

Communicating effectively between clients and veterinary staff to ensure seamless service delivery

What we're looking for

Previous reception or customer service experience, preferably in a veterinary or healthcare setting a bonus not essential - on the job training provided.

Excellent communication and interpersonal skills with the ability to remain calm under pressure

Strong organisational abilities and attention to detail





Proficiency with computer systems and RX Works practice management software knowledge a bonus not essential - on job training provided.

Genuine passion for animals and animal welfare

Reliable and punctual with a flexible approach to part-time hours initially 1-6pm Mon to Wed, 4-6pm Thur / Fri and every 2nd Sat. 8-1pm.

Ability to work as part of a team whilst also managing tasks independently

A professional and friendly demeanour that puts clients at ease

Problem-solving skills and the ability to handle client concerns with empathy and resolution

What we offer

At Chatswood Vet Clinic, we are committed to creating a supportive and enjoyable workplace where our team members feel valued. We offer flexible part time hours to suit your lifestyle, a friendly and collaborative team environment , and the opportunity to work with animals on a daily basis. We provide ongoing training and professional development to help you grow in your role, and we foster a culture where your contributions are recognised and appreciated.

About us

Chatswood Vet Clinic is a dedicated veterinary practice committed to providing outstanding care and compassionate service to animals and their owners in the Chatswood community. Our mission is to deliver high-quality veterinary medicine whilst building lasting relationships with our clients based on trust, transparency and exceptional care. We believe that a happy, motivated team delivers better outcomes for our patients and their families. Our clinic is known for its professional yet personal approach, where every animal is treated as a valued family member.

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📌 Part Time Receptionist (City of Willoughby)
🏢 Chatswood Vet Clinic
📍 City of Willoughby