Please note this is a Work from Home (WFH) role, located anywhere in Australia at 30 hours per week.

The salary range is $80,000-$90,000 FTE

About us

Pickleball Australia (PA) is the peak body for the sport of pickleball in Australia and is a member of the Global Pickleball Federation (GPF). Established in 2020, presently PA has 7 State/Territory member associations, 430 affiliated clubs/venues and 28,000 financial members.

Currently a team of 16 employees and 5 advisory groups support a board of directors (transitioning from operational to advisory) to support the exponential growth of pickleball in areas including but not exclusive to – social and competitive playing opportunities, tournaments and other events, accreditation and training of officials and coaches, education and inclusive player programs, marketing and promotion.

PA is focused on achieving National Sport Organisation recognition from the Australian Sports Commission and working closely with international bodies to ensure unity across the world.

Our culture and values

We’ve held the vision for pickleball in Australia since the inception of play down under.

We’ve built a movement – long before others noticed things were moving. Fuelled by passion and community, we’ve built pathways and partnerships, locally and globally.

We’ve transformed unused spaces, dinked in driveways whilst ushering in a new area of facility development, and unstoppable membership growth.

We’ve provided governance, oversight & integrity whilst protecting and nurturing the true spirit and outrageous fun of pickleball.

We’ve fostered growth in participation, volunteering, grassroots, social and elite play.

It was tough to take a nation from “What on earth is pickleball?” to “I LOVE pickleball,” but we did it.

We are the heartbeat of this sport in Australia, a diverse and active community supported by robust governance, and professionalism that extends from the very grass roots to the growing elite levels of the sport.

The role The Compliance & Integrity Officer is responsible for supporting the organisation's compliance, complaints, integrity and risk management functions. The role ensures the organisation operates in accordance with applicable laws, regulations, policies, funding obligations and governance requirements while identifying and mitigating compliance and integrity risks.

The Compliance & Integrity Officer provides advice and support across regulatory, complaints and integrity matters and acts as a key liaison with external legal advisers, regulators and stakeholders.

Your responsibilities

Compliance Management

- Develop, implement and monitor compliance frameworks and processes.

- Coordinate policy development, review and implementation.





- Maintain compliance registers and reporting systems.

- Ensure compliance with applicable legislation, regulations, policies and funding requirements.

- Monitor organisational adherence to internal policies and procedures.

- Conduct compliance reviews and audits.

- Investigate and report compliance issues where required.

- Support continuous improvement of compliance systems and controls.

- Provide contract management support and liaise with external legal advisers and coordinate external legal advice where required.

Complaints Management
- Manage and respond to member complaints.

- Develop and implement complaints frameworks and process.

- Ensure complaint management complies with policies and procedures.

- Conduct investigations where required.

- Support constitutional, policy and by-law compliance.

- Work with internal committees, working groups and Board where required.

- Provide updates to the Board on complaints, and associated risks, where required.

Risk Management
- Assist in maintaining the organisational risk management framework.

- Monitor and review organisational risk registers.

- Support the development of risk mitigation strategies.

- Coordinate insurance renewals and claims administration.

Integrity and Regulatory Affairs
- Support the implementation and monitoring of integrity-related policies and frameworks.

- Assist in managing complaints, investigations and disciplinary matters.

- Coordinate safeguarding, member protection and behavioural compliance processes.

- Liaise with relevant regulatory and integrity bodies where required.

- Monitor compliance with integrity-related obligations and reporting requirements.

Training and Education
- Develop and deliver compliance education programs.

- Provide guidance to staff, volunteers and stakeholders on compliance obligations.

- Promote awareness of organisational policies and regulatory requirements.

- Support organisational capability development in risk, governance and compliance.

Qualifications, Skills and Experience

Qualifications

- Tertiary qualification in Law, Business, Governance, Compliance, Risk Management, Sports Management or a related discipline.

Skills and Experience - Essential
- Demonstrated experience in compliance, governance, risk, investigations or regulatory functions.

- Strong understanding of legal and compliance principles.





- Experience administering contracts and agreements.

- Excellent written communication and analytical skills.

Skills and Experience - Desirable
- Experience within sport, not-for-profit or member-based organisations.

- Knowledge of integrity, safeguarding and dispute resolution frameworks.

Key Competencies

Technical Competencies

- Conflict and investigation management

- Policy development

- Compliance monitoring

- Governance administration

- Risk management

- Contract management

Behavioral Competencies
- Integrity and professionalism

- Sound judgement and decision-making

- Robust attention to detail

- Relationship management

- Confidentiality and discretion

- Problem-solving and critical thinking

About you

You're a highly organised and ethical professional with experience in compliance, governance, risk management, investigations, legal administration or integrity-related functions. You enjoy navigating complex issues, have a strong eye for detail, and are confident interpreting policies, legislation and regulatory requirements.

You're an excellent communicator who can build trusted relationships with a wide range of stakeholders while managing sensitive and confidential matters with professionalism and discretion. Whether you're coordinating complaints, supporting investigations, reviewing policies, managing contracts or identifying organisational risks, you take a practical and solutions-focused approach.

Ideally, you will bring experience from a sporting, not-for-profit, membership or regulatory environment, together with a genuine interest in governance, integrity and safeguarding. Most importantly, you are passionate about helping organisations operate to the highest standards and are excited by the opportunity to contribute to the continued growth and success of one of Australia's fastest-growing sports.

To be successful in this role, you will demonstrate sound judgement, strong analytical skills, exceptional attention to detail and the ability to work independently in a remote environment while collaborating effectively with colleagues and stakeholders across Australia.

Additional Requirements:

- Ability to work flexible hours as required

- Willingness to travel nationally for meetings

- National Police Check and Working with Children Check

- Home office setup

- Reliable, fast, home internet setup

How to apply:

Please ensure your cover letter and resume are attached in your application and made out to the Executive Officer of Pickleball Australia. Only applications submitted through Seek will be accepted.

Applications will close on Friday the 21st of August 2026 at 5pm. Applications may close earlier should a suitable applicant be found.

📌 Compliance and Integrity Officer (Melbourne)
🏢 Pickleball
📍 Melbourne