V/Line’s purpose is to connect Victorians through secure, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.

V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 3100 committed team members who are up to the challenge.

About the role

Our Conductor role is based onboard our trains primarily responsible for the safety of all those onboard. This position requires you to keep in constant communication with the driver via radio, staying up to date with passenger numbers of those boarding and alighting at each stop and capture this data in various V/Line apps. You'll also be administering first aid and spot cleaning the train as required,



the whole time providing exceptional customer service to all our passengers.

Key accountabilities include

- Customer Service & Information: Be the go-to person for passengers, helping and information to customers face to face, and via a PA system. Management of food service (on some trains).
- Train Preparation: Ensure trains are ready for service, from cleanliness to functionality
- Fare Management: Handle ticket sales, checking tickets, and provide fare advice during train services
- Platform Duties: Oversee train departures and assist with luggage at stations
- Coach Duties: Manage coaches during planned and unplanned disruptions and events
- Fault Reporting: Manage and report any equipment or facility issues
- Emergency Management: Be prepared to handle service disruptions and emergencies
- Schedule and roster frontline Conductor and

📌 Conductor - Traralgon
🏢 Kinsley Power Systems
📍 Traralgon