Customer Service Manager (Real Estate)

Are you an experienced real estate professional who thrives in a fast-paced, high-performance environment? We’re on the hunt for an exceptional Customer Service Manager (CSM) / Personal Assistant to join our high-volume, high-energy real estate team.

This is not your average administration role. You’ll be the backbone of a lead agent, ensuring every client receives an exceptional experience while keeping the day-to-day operations running seamlessly.

What you’ll be doing:

- Managing campaigns from list to sold
- Coordinating contracts and compliance
- Liaising with buyers, sellers, solicitors and suppliers
- Managing calendars, appointments and priorities
- Delivering exceptional customer service at every touchpoint
- Supporting a high-performing lead agent in a busy, fast-paced environment
- Event organising
- CRM/Data Management

What we’re looking for:

- Previous real estate experience is essential
- Experience in a CSM,



PA or administration role within real estate
- Outstanding organisation and time management skills
- Ability to juggle multiple priorities without missing a beat
- Excellent communication and problem-solving skills
- A positive, proactive attitude and strong attention to detail
- Someone who genuinely enjoys being part of a high-performing team

Why join us?

- Work alongside a high-performing lead agent and Associate.
- Be part of a driven, supportive and ambitious team culture.
- No two days are the same.
- Opportunity to grow and develop your career in real estate.

If you’re organised, thrive under pressure, and love delivering an exceptional client experience, we’d love to hear from you. Apply now with your resume and a short cover letter telling us why you’d be a excellent fit.

📌 CSM (Customer Service Manager) (Brookwater)
🏢 STRUD Property
📍 Brookwater