Working Monday to Friday with an occasional weekend as Parts/Service advisor. You will play in a pivotal role supporting our customers and technicians

Processing parts orders and managing inventory coordination with suppliers

Scheduling service appointments and managing the service diary effectively

Explaining service options and repair recommendations to customers in a clear and professional manner

Preparing job quotes and service estimates for customers

Processing job cards, customer invoices, and managing payment transactions

Maintaining accurate customer records and service documentation

Liaising between customers and technical staff to ensure service quality and customer satisfaction

Supporting the team with parts information and customer follow-up

Contributing to a professional and welcoming service environment

What we're looking for

Previous experience as a parts advisor, service advisor or in a similar customer-facing role within automotive or diesel services

Strong knowledge of diesel engine parts,



maintenance and service procedures

Excellent communication skills with the ability to explain technical information to customers effectively

Proficiency with computer systems, particularly parts management software and customer relationship management (CRM) tools

Experience in creating purchase orders, job cards, invoicing, setting up quotes and warranty claims

A professional and courteous demeanor with a genuine commitment to customer service

Ability to manage multiple tasks and priorities effectively in a busy setting

Attention to detail and accuracy when processing orders and maintaining records

A valid driver's license would be advantageous

Positive attitude and team player

Relevant qualifications or certifications in automotive trades or parts/service advisory roles would strengthen your application

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📌 Automotive Service Advisor (City of Gold Coast)
🏢 Night & Day Autocare
📍 City of Gold Coast