Independent Living Specialists – Wollongong NSW

Independent Living Specialists (ILS) is one ofthe largest healthcare equipment providers in Australia. With 60 retail stores, 15 warehouses and 800+ staff across four states and more to come, we are a company on the move. Our growth recognises our industry leadership in solutions, innovation and quality customer service across retail, home care, hospital and pressure care, and configured mobility.

A unique prospect exists for a Showroom Assistant at ourWollongong Showroom. You will have a customer-centric mindset, because at ILS we are all about the customer! You will be a self-motivated, creative thinker, and seek out new opportunities. This is a casual position with the opportunity to work up 10-25 hours per week . Our showroom operates Monday to Friday, 9:00am – 5:00pm , so you'll enjoy no weekend work and a great work-life balance.

Your "New" Day to Day:

Engaging incoming customers, assisting them with their questions and being able to convey the range of services that are available from the ILS Group.

Respond to email enquiries and liaise with customers over the phone to fulfill requests.

Providing information to customers about our products from physiotherapy items to mobility scooters, recliner lift chairs through to our range of home care beds, home oxygen therapy and more…

Processing quotes, orders and hire contracts efficiently.

Following all WHS requirements at a showroom level.

Assisting with the administration and stock replenishment duties for the store





Driving process efficiencyand striving for continual improvement

Being the face of ILS in the local community and driving relationships with customers and other local businesses

About You:

You may have a strongRetail background and want to apply your skills in the Allied Health industry.

You may be studyingOccupational Therapy, Physiotherapy, Pharmacy or Nursing and looking for a position where you can adapt your knowledge.

You will be keen togo above and beyond to interact with your community and increase store exposure

You will have acustomer-centric mindset, because at ILS we are all about the customer!

You will bewell presented ,professional andcourteous

You will havefantastic interpersonal skills andlove connecting with people from all walks of life

Have agenuinedesire to help others with your knowledge and abilities.

You will have second to noneadministration skills, including the ability toprioritize your time

You may have SAP experience , which is not required but is highly valued.

You will be aself-motivated, creative thinker, able to problem solve and seek out new opportunities

NDIS Worker Screening Check (or willingness to obtain)

Proof of Working Rights in Australia

What's In It For You:

- Competitive remuneration
- Qualified and supportive team environment
- Ongoing extensive training and coaching

ILS is an NDIS Provider and therefore all ILS Employees are required to provide proof of working rights in Australia and have or are wiling to obtain an NDIS Worker Screening Check.

#J-18808-Ljbffr

📌 Casual Retail Showroom Assistant (City of Wollongong)
🏢 Independent Living Specialists
📍 City of Wollongong