Operations Coordinator – Building & Maintenance

Lake Macquarie Services Pty Ltd (T/A LMS Newcastle) – Newcastle NSW

Full time or Part-time | Hybrid / Remote Flexible.

LMS Newcastle is a growing building, maintenance and construction company servicing Newcastle, Lake Macquarie, the Central Coast and surrounding areas.

We deliver a wide range of works across:

- maintenance and reactive works,
- renovations and residential building,
- commercial fitouts,
- roofing and remediation,
- disability and SDA housing,
- aged care and facilities maintenance,
- and project-based construction works.

Our business is growing steadily, and we are now looking for an organised and proactive Operations Coordinator to help support and streamline the day-to-day operational side of the business.

About the Role

This is not a standard administration role. You’ll become a key part of the operational engine room of the business, coordinating workflow, scheduling, client communication and administration across our maintenance and construction operations. Beyond keeping jobs moving, you’ll have the opportunity to improve workflows, document procedures, implement new technology and help shape how the business operates as it continues to grow.

The role will initially focus heavily on:

- maintenance coordination,
- scheduling,
- workflow management,
- client communication,
- subcontractor coordination,
- and ServiceM8 administration.

This role will work closely with the business owner and has the potential to grow into a senior operations role over time. You’ll have genuine input into how the business operates, with the opportunity to recommend and implement improvements as you grow into the role.

The role can be:

- full-time or part-time,
- hybrid or remote-based,
- and structured flexibly for the right candidate.

This role will evolve as the business grows. We are looking for someone who wants to grow with us,



take ownership and become a trusted operational leader within the business.

Key Responsibilities

- Coordinate scheduling of trades and subcontractors
- Manage ServiceM8 workflows and job administration
- Monitor open jobs and ensure workflow progression
- Coordinate reactive maintenance requests
- Follow up quotations and client approvals
- Liaise with clients, suppliers and subcontractors
- Prepare completed jobs for invoicing
- Develop and maintain SOPs
- Identify and implement workflow improvements
- Assist with automation and technology initiatives

About You

We are looking for someone who is:

- highly organised and proactive
- calm under pressure
- an excellent communicator
- enjoys solving problems
- naturally looks for better ways of doing things
- comfortable learning new software and technology
- confident making decisions within agreed guidelines
- process-driven and detail-oriented

You will ideally have experience in:

- trade services,
- construction,
- facilities maintenance,
- service coordination,
- or operational administration.

Experience using ServiceM8 or similar job management software (such as Simpro or AroFlo) will be highly regarded.

Most importantly, we are looking for someone who:

- takes ownership,
- enjoys improving workflows and business processes,
- wants to help build a well-structured, growing business.

What We Offer

- Flexible hybrid/remote work structure
- Supportive and growing team environment
- Opportunity to help shape operational systems and processes
- Long-term growth potential within the business
- Diverse and interesting work across multiple sectors
- A role where your input and initiative will genuinely matter

Salary

Salary will be based on experience and capability.

Indicative range:

- $80,000–$100,000 + super (full-time equivalent), depending on experience and capability.

Flexible arrangements available for the right candidate.

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📌 Operations Coordinator – Building & Maintenance (Newcastle City Council)
🏢 Lake Macquarie Services(T/A LMS Newcastle
📍 Newcastle City Council