Bank Australia is seeking a Customer Support Consultant to proactively manage early-stage delinquent accounts and support customers in financial difficulty. Working under the Team Leader, Collections & Recoveries, you will identify risks, provide appropriate assistance and aim to minimise arrears and losses.
You will engage with customers using ethical recovery practices, ensure compliance with lending and regulatory requirements, and collaborate with internal teams and external stakeholders to
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📌 Early-Stage Collections Consultant (Bayside Council)
🏢 Bank Australia
📍 Bayside Council
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