Head of CCaaS Customer Success & Growth (City of Sydney)

Head of CCaaS Customer Success & Growth (City of Sydney)

06 Aug
|
Concentrix
|
City of Sydney

06 Aug

Concentrix

City of Sydney

A leading technology services firm in Recent South Wales seeks a strategic Head of CCaaS Customer Success. This senior role involves owning the full customer value journey for our CCaaS platform, from initial engagement to long-term retention. The ideal candidate will have over 8 years in Customer Success and experience in leading high-performing teams. Responsibilities include managing customer engagement, building ROI cases, and developing scalable onboarding processes. A collaborative leadership style and commercial acumen are essential.
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📌 Head of CCaaS Customer Success & Growth (City of Sydney)
🏢 Concentrix
📍 City of Sydney

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