- At CDK Stone, our people are at the heart of everything we do. You'll receive structured training and mentoring from experienced Software Advisors who will support your long-term development.
- We've built a strong track record of developing technical specialists, with clear pathways into senior roles where you'll solve complex problems and build trusted customer relationships.
- You'll make a genuine difference by helping customers get the most from industry-leading software, improving their operations and becoming the expert they rely on.
Why You Want to Work Here
- At CDK Stone, our people are at the heart of everything we do. You'll receive structured training and mentoring from experienced Software Advisors who will support your long-term development.
- We've built a strong track record of developing technical specialists, with clear pathways into senior roles where you'll solve complex problems and build trusted customer relationships.
- You'll make a genuine difference by helping customers get the most from industry-leading software, improving their operations and becoming the expert they rely on.
About the Role
- Learning and developing knowledge of SeKon and StonePro (CAD/CAM) software.
- Troubleshooting any issues with the CAD/CAM software including providing support to customers on-site or remotely.
- Managing the final installation,
roll-out as well as training stakeholders on how to use the software depending on the type of software and requirements for the customer.
- Conducting walk-throughs of the customers factory to understand what machinery they are currently using, then customising software solutions based on their needs and existing workflows.
- Communicating with key suppliers about new software updates and educating customers and the team on the differences in the updated software.
- Travelling interstate when required to assist customers with any issues, training or software installations.
About You
- You enjoy becoming the expert. Continually learning new technology and expanding your knowledge is something that genuinely motivates you, regardless of where you are in your career.
- You're curious about how technology improves the way businesses operate. Understanding workflows, solving problems and finding smarter ways of working is what keeps you engaged.
- Above all, you enjoy working with people. You love understanding how customers operate, asking the right questions and delivering practical solutions while explaining technical concepts in a way that's explicit and easy to understand.
Selection Criteria
- Interest in CNC machinery and CAD/CAM software
- Willingness to travel interstate
What's Next
Respectfully, only successful applicants will be contacted.