Key facts

- Location: Cambridge, MA (hybrid, requiring three days in the office)
- Engagement: Full-time
- Compensation: Base salary ranging from $80,000 to $90,000, with the possibility of an annual bonus
- Team: Cost Centers

Associate Commercial Partnerships Manager at KAYAK.

About the role: We are seeking an Associate Commercial Partnerships Manager to join our team at KAYAK, focusing on the North American flight sector. In this role, you will be responsible for nurturing and managing commercial relationships with airlines and online travel agencies. Your efforts will be directed toward leveraging data-driven insights and fostering collaboration across various teams to enhance overall performance. This position is pivotal in optimizing our content and expanding partnerships to create value for both KAYAK and our users.

What you’ll do

- Develop and sustain strong relationships with flight partners, acting as the primary liaison for their daily operational needs and growth opportunities.
- Drive revenue growth by optimizing existing partnerships and seeking new collaborations that enhance KAYAK’s offerings and user satisfaction.
- Identify and address content deficiencies in search results, improving the visibility and competitiveness of our partners on KAYAK's platform.
- Utilize business and user metrics to analyze partnership and content performance, employing tools like Salesforce and business intelligence platforms to uncover trends and opportunities.
- Assess product performance using relevant metrics and generate comprehensive reports for both internal teams and external stakeholders.
- Collaborate closely with KAYAK's Commercial, Product, and Engineering teams to facilitate integrations, troubleshoot issues,



and prioritize necessary improvements.
- Keep a close watch on the travel search market, pinpointing KAYAK's weaknesses and devising strategies to mitigate them.
- Engage in regular communication with partners to ensure alignment on goals and performance metrics, fostering a cooperative environment.
- Participate in strategic planning sessions to contribute insights and recommendations based on market analysis and performance data.
- Support the development of marketing strategies that promote KAYAK's flight offerings, ensuring alignment with partner objectives.
- Lead initiatives aimed at enhancing user experience through improved content and partnership strategies.
- Prepare and deliver presentations to internal teams and stakeholders, showcasing partnership performance and strategic recommendations.

Requirements

- A minimum of four years of experience in commercial partnerships, account management, business development, or a related field.
- Strong analytical capabilities, with proficiency in Excel or Google Sheets, and a data-driven approach to decision-making.
- Demonstrated ability to manage multiple projects of varying complexity while effectively prioritizing tasks.
- Experience in navigating complex relationships and collaborating with both technical teams and senior commercial stakeholders.
- Excellent verbal and written communication skills,



with a track record of presenting findings to diverse audiences.
- Ability to communicate effectively with internal technical teams and senior members of KAYAK's commercial division.
- Commitment to KAYAK's core values: Be Bold, Own It, Win As One.

Nice to have

- Knowledge of metasearch engines, e-marketplaces, or price comparison platforms.
- Familiarity with customer relationship management (CRM) or reporting tools, such as Salesforce or Looker.
- Previous involvement in business reviews, commercial reporting, or discussions regarding partner performance.

Skills & tools

- Proficiency in Excel and Google Sheets
- Experience with Salesforce or similar CRM systems
- Familiarity with business intelligence tools, such as Looker or equivalent

Practical notes

- This position is eligible for an annual performance-based bonus.
- Comprehensive benefits package includes health insurance options, flexible spending accounts, retirement plans, life insurance, and paid time off, which encompasses sick leave, medical leave, bereavement leave, floating holidays, and parental leave.
- Additional perks feature up to 20 days of remote work annually, mental health support (including company-sponsored therapy and a HeadSpace subscription), a company-wide week off, no-meeting Fridays, generous vacation policies, paid volunteer time, professional development funds, leadership training, e-learning resources, travel discounts, employee resource groups, complimentary lunches twice a week, and quarterly social gatherings.
- KAYAK is committed to supporting candidates with adjustments for interviews, applications, or workplace needs.

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📌 Associate Commercial Partnerships Manager (Cambridge)
🏢 KAYAK
📍 Cambridge