Launched in 2013, Industry Beans is an award-winning specialty coffee roaster, café operator,wholesaleand retail brand. From grassroots beginnings, Industry Beans has grown into a refined coffee brandoperatingacross Melbourne, Sydney and Brisbane through hospitality, wholesale and direct to consumer channels.The Industry Beans Group proudlyoperatestwoadditionalleading brands in the coffee industry.

About This Role:

The eCommerce Specialistis responsible forbest-practice eCommerce management within the Shopify Plus environment and surrounding apps for three unique sites.Working as part of an experienced, agile marketing team, the role offers variety in recurring tasks and contribution to projects and campaigns. The right person for this role will have experience working within Shopify, a strong understanding of eCommerce performance metrics, and excellent attention to detail.

It’sa hands-on and varied role which requires the successful candidate to be on the tools working as part of a team.The right person for this role will be a skilled ecommerce professional with experience in platform management, product management, subscription programs, promotional strategies and analytics and reporting.

This role offers the opportunity to:

- Be part of a supportive and engaged team
- Benefit from flexible working arrangements
- Grow within an innovative,excitingand fast-moving company
- Drink unlimited coffee!

Key Responsibilities:

- Own the day-to-day management of our Shopify Plus websites,



ensuring content, products and user journeys areaccurate, engaging and up to date.
- Manage our Shopify ecosystem, including apps,integrationsand new platform features to deliver a seamless customer experience.
- Take ownership of our coffee subscription programs, optimising customeracquisition, retention,and lifetime value.
- Create and manage product listings,collectionsand seasonal product launches across multiple online stores.
- Execute on-site promotions,campaignsandspecial offers, working closely with Marketing and Customer Service teams.
- Monitor website performance, report on key eCommercemetricsand use data toidentifyopportunities for growth.
- Coordinate with developers and external partners to troubleshoot issues, implement newfunctionalityand deliver website enhancements.
- DriveCRObyidentifyingUX enhancements,using heatmapping and analytics,implementing A/B tests.
- Be a team-oriented member of our Marketing team, bringing strong organisation, attention to detail and a passion for delivering exceptional online shopping experiences.

You'llbe perfect for this job if you have:

- Highattention to detail
- Experience working with ShopifyPlus
- Experience managing subscriptionsplatforms
- Experience inmanaging eCommerce apps and integrations
- A degree in Business, Marketing or Commerce
- Experience in consumable products would be a bonus
- A genuine love for coffee

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📌 Ecommerce Specialist (Williamstown)
🏢 Industry Beans
📍 Williamstown