Veterinary Services and Animal Welfare (Farming, Animals and Conservation)

Full time

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Reception

Appointment Management

Nursing

Join a Team Where Kindness, Trust and Teamwork Come First

At Vets of Geelong, our reception team plays a vital role in creating a positive experience for every client and patient who walks through our doors.

We're looking for someone who genuinely enjoys helping people, loves being part of a team, and brings warmth, positivity, and professionalism to everything they do.

About Us

We're a family-owned and operated veterinary practice, proud to care for the pets and people of the Greater Geelong region. With thriving clinics in Highton, Geelong West, and Lara to and exciting growth ahead with our new East Geelong clinic to we're focused on building a workplace where people feel supported, valued, and proud to be part of the team.

Core Values

Everything we do comes back to three easy values:

- Kindness to to our patients, our clients, and each other
- Trust to supporting one another and working with honesty and respect
- Teamwork to working collaboratively to achieve the best outcomes for our patients and clients

We've built a workplace culture where people support each other, communicate openly, and enjoy being part of a genuinely caring team.

About the Role

As one of the first people our clients meet, you'll play an important role in creating a welcoming and supportive experience for both pets and their owners. This role is primarily based at our Highton clinic, with shifts at Geelong West, Lara,



and our new East Geelong clinic when required. You'll be involved in:

- Greeting clients and patients and creating a positive first impression
- Managing appointments and helping keep the day running smoothly
- Answering phones and assisting with client enquiries
- Supporting our veterinary, nursing, and reception teams
- Processing payments and handling day-to-day administrative tasks
- Maintaining accurate client and patient records
- Helping create a clean, welcoming, and professional clinic environment
- Providing compassionate support to clients during both exciting and challenging moments
- Learning and developing your skills through on-the-job training and support

About You

We're looking for the right person, not just the right resume. You'll be someone who:

- Brings warmth, positivity, and energy to the team
- Loves helping people and providing exceptional customer service
- Communicates confidently and professionally
- Remains calm and organised when things get busy
- Is compassionate towards both pets and their owners
- Enjoys working collaboratively and supporting those around them
- Takes pride in doing the little things well
- Is adaptable, reliable, and willing to jump in where needed
- Is confident using computers and learning new systems

Experience in customer service, reception, hospitality, or the veterinary industry is highly regarded, but we're ultimately looking for the right attitude and team fit.

Salary:Add expected salary to your profile for insights

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📌 Veterinary Receptionist (Yea)
🏢 Vets of Geelong
📍 Yea