- Lead and develop a team of operational leaders across a large-scale logistics network.
- Drive fleet utilisation, operational performance and customer service outcomes.
- Deliver continuous improvement initiatives focused on safety, efficiency and profitability.
Our client is a leading national logistics and transport business seeking an experienced Operations Manager to lead a large-scale delivery and fleet operation across a fast-paced setting.
THE ROLE
This is a hands-on leadership role responsible for driving operational performance, fleet utilisation, customer outcomes, safety, and team engagement. You will lead a team of operational leaders while overseeing a large network of delivery contractors and ensuring service levels, productivity, and commercial objectives are consistently achieved.
Key Responsibilities
- Lead and develop a team of operational leaders
- Manage daily transport, routing and resource allocation activities
- Drive fleet utilisation, productivity and service performance
- Develop and execute workforce planning and contractor retention strategies
- Monitor and improve operational KPIs and customer outcomes
- Identify and implement continuous improvement initiatives
- Manage performance,
coaching and development across the operation
- Ensure compliance with safety and Chain of Responsibility requirements
- Partner with internal stakeholders to support operational and commercial objectives
About You
- Proven leadership experience within transport, logistics, distribution or OTR delivery environments
- Experience managing large operational teams
- Demonstrated ability to improve performance, engagement and operational efficiency
- Commercially minded with strong analytical and problem-solving skills
- Excellent stakeholder management and communication abilities
- Passion for leading people and creating high-performing teams
Why Apply?
- Join a growing national business
- Lead a large and complex operation
- Influence business performance and strategic outcomes
- Supportive leadership team and strong growth plans
- Competitive salary package and career progression opportunities
If you're an experienced operational leader looking for your next challenge within a dynamic logistics environment, we'd love to hear from you.
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📌 Operations Manager (New South Wales)
🏢 Miller Leith
📍 New South Wales
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