Are you an experienced Service Technician looking for your next opportunity?

Do you enjoy solving technical problems, working independently, and delivering exceptional customer service? If you take pride in quality workmanship and enjoy getting the job done right the first time, we'd love to hear from you.

About the company:

Zip Water is a world class Company and market leader, who manufactures locally and exports globally.

We are part of the Culligan Group of Companies, which lead the world in healthy and sustainable drinking water solutions and services. Together we bring clean, safe and soft water to more than 100 million consumers globally, and save around 40 billion single use plastic bottles each year.

About the role:

We're looking for an experienced Service Technician to join our Melbourne Metro team. In this field-based role, you'll be responsible for installing, servicing and maintaining Zip's range of boiling, chilled and filtered drinking water systems.

As a Service Technician, you'll use your strong technical skills to diagnose faults, carry out repairs, and ensure every customer receives outstanding service. You'll work autonomously while representing the Zip brand professionally, building strong relationships with customers through your reliability, communication and attention to detail.

Skills & experience:

Someone who has excellent fault finding and problem-solving abilities

Individuals who are able to manage their time efficiently and effectively

Someone who takes pride in delivering excellent customer service experience to our customers





Previous experience in the appliance industry, coffee machine or hot water industry

An Australian resident and eligible to go through a security clearance

What you'll get:

One-on-one training for 4-6 weeks to help you hit the ground running

Work with an amazing and supportive Team Leader

Be part of a great team of dedicated technicians who collaborate, share knowledge, and always have each other’s backs to ensure exceptional service and teamwork

A fully serviced and maintained van, plus fuel card and toll tag

All the tools you need: iPhone, iPad & uniform

A fully autonomous role with plenty of independence

Company benefits:

Access to a rewards platform, giving all staff access to in-store and online savings from scores of retailers around Australia and New Zealand

Employee Discounts on Zip products and services

Access to an Employee Assistance Program (EAP)

Refer a friend and be rewarded.

A company passionate about the environment, hygiene, technology, and professional and quality

Summit Fleet offers Zip/Culligan employees the ability to access novated car leases.

Commitment to ongoing learning and development.

Reward and recognition programs (The 5C's Excellence Award/Employee of the Year Award/Service Awards.

A pre-employment medical, including a health, drug and alcohol assessment, is required for this position and is part of our selection process.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples. We are committed to creating a culturally protected and inclusive workplace.

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📌 Installation Technician - Melbourne
🏢 Zip Water
📍 Melbourne