Full-Time Receptionist | Kew

Align Health Collective Kew is looking for our next full-time Receptionist to join our growing team.

This is an exciting opportunity to become the face of our Kew clinic and play a key role in delivering an exceptional experience for every patient who walks through our doors. As Align Health Collective continues to grow, this role also offers genuine opportunities for professional development and progression for the right person.

Align Health Collective is an award-winning allied health group with clinics across Oakleigh, Kew, Redfern, South Brisbane and Indooroopilly. Our team currently includes Physiotherapists, Podiatrists, Exercise Physiologists and Receptionists who work closely together to deliver exceptional patient care.

We are a professional, collaborative and supportive workplace that genuinely cares about staff development, workplace culture and patient outcomes. We are looking for someone who enjoys working with people, thrives in a busy environment and wants to be an key part of a growing healthcare team.

About the clinic

Our Kew clinic provides high-quality allied health services with a strong focus on patient care, rehabilitation and evidence-based treatment.

As the first point of contact for our patients, you will play a vital role in ensuring the clinic runs smoothly and every patient receives a welcoming, professional experience.

You will work alongside an experienced and supportive team, with responsibilities including:

- Welcoming and assisting patients
- Managing appointment bookings and clinician diaries
- Processing payments and health fund claims
- Managing Medicare, TAC, WorkCover and private billing processes
- Responding to phone and email enquiries
- Maintaining accurate patient records
- Ordering clinic supplies and assisting with general administration




- Supporting clinicians to ensure appointments run efficiently
- Helping maintain a professional, organised and welcoming clinic environment

About the role

This is a full-time Receptionist position based at our Kew clinic.

The role would suit someone with previous reception, customer service or medical administration experience, although training will be provided for the right candidate.

The role includes

- Full-time hours (38 hours per week)
- Ongoing training and professional development
- Opportunities to grow within a rapidly expanding allied health group
- Supportive clinical and reception team
- Regular mentoring and feedback from leadership
- Quarterly team bootcamps and social activities
- Workplace flexibility where appropriate
- Above-award salary based on experience
- Training and ongoing support provided where required

Who we are looking for

We are looking for someone who is:

- Friendly, professional and approachable
- Highly organised with excellent attention to detail
- Confident communicating with patients and healthcare professionals
- Able to multitask and remain calm in a fast-paced environment
- Passionate about delivering outstanding customer service
- A proactive team player with a positive attitude
- Comfortable learning new systems and technology

Previous experience in allied health or medical reception is desirable but not essential. The right attitude, willingness to learn and commitment to providing exceptional patient care are what matter most.

Why join Align Health Collective?

This is more than just a reception role. You will be joining a growing allied health group with a strong team culture, supportive leadership and genuine opportunities for career progression.

You'll play an integral role in creating a positive experience for our patients while working in a collaborative environment where your contribution is genuinely valued.

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