The General Manager (GM) is responsible for the day-to-day leadership and efficient operational management of MMA, ensuring the effective delivery of its strategic objectives. The role oversees organisational operations, finances, governance, people, and stakeholder engagement, while supporting the Board and Executive Director to advance the organisation’s mission of expanding safe, evidence-based psychedelic-assisted therapies in Australia.
The GM will play a critical role in representing MMA, leading and optimising the existing team, building a productive, high-performance culture and ensuring alignment across all functions. This role balances strategic leadership, operational excellence, and people management within a complex and highly regulated environment.
We have a purpose-driven and dedicated team with allocated responsibilities across all the areas described above. However, given the significant growth of MMA there is a need to focus on improving the efficiency and productivity across the organisation to achieve its strategic vision. This new role will be responsible for:
The training and upskilling of our people The continuing development of a strong and empowering work environment
Further development of effective processes and systems
Increasing partnerships and donations to our Patient Support Fund
Development of a strong Alumni Community made up of our CPAT graduates
Further advocacy to Government to improve access and equity issues
This new role is designed to strengthen each of the above aspects.
Key Responsibilities
Strategic Operational Leadership & Execution
Ability to translate organisational vision into clear operational plans and deliver outcomes
Drive execution discipline across the team, ensuring priorities are met on time and within budget
Align strategy with day-to-day team activities and priorities
Executive Leadership & Team Alignment
Lead and align the team around shared goals
Clarify roles, accountability and decision-making frameworks
Build cohesion and resolve leadership-level challenges
People Management & High-Performance Culture
Proven experience managing and optimising established teams with varying degrees of experience
Set clear KPIs, manages performance, and address underperformance constructively and promptly
Foster a culture of accountability, engagement and continuous improvement
Culture, Wellbeing & Values-Based Leadership
Champion a purpose-driven, ethical, and safe workplace
Embed organisational values into team behaviours and decision-making
Maintain communication, morale and resilience during growth and change
Organisational Design, Scaling & Capability Building
Assess and evolve team structures to support growth and efficiency
Identify capability gaps and implement recruitment and development strategies
Build leadership pipelines and succession plans
Healthcare / Regulatory & Governance Expertise An ability to quickly develop a strong understanding of healthcare systems, clinical governance, and regulatory frameworks
Ensure compliance, risk management and ethical standards are upheld across teams
Work effectively with the Board and governance structures
Financial Leadership & Resource Allocation
Oversee budgeting, forecasting and financial performance
Allocate resources effectively across teams to maximise impact
Experience with non-profit, grant, and donor-funded environments is highly desirable The ability to continue to expand our revenue generating operations is crucial
Stakeholder Engagement & Cross-Functional Collaboration
Build strong relationships with internal team and external stakeholders (government, regulators, clinicians, researchers, donors, patient groups and advocates)
Break down silos and fosters collaboration across functions
Represent the organisation with credibility and influence
Program Delivery & Operational Excellence
Ensure high-quality delivery of programs and services through effective team leadership
Implement systems, processes and reporting rhythms to support execution
Drive continuous improvement and operational efficiency
I.T. Systems, Digital Transformation & Process Optimisation
Oversee and improves organisational I.T. systems to support team productivity and scalability
Implement technology solutions (e.g., process optimisation, CRM, project management, data systems)
Streamline workflows, reduces duplication and improves data visibility for decision-making
Key Selection Criteria
Essential
10–15+ years’ senior leadership experience, including operational leadership roles in business/management and/or not for profits
Proven experience managing and optimising established teams through a scaling phase
Solid track record in organisational scaling, operational delivery and performance improvement
Demonstrated financial management capability
Experience working with Boards and governance structures
Excellent interpersonal, leadership and communication skills
High emotional intelligence and ability to lead through complexity and change The ideal candidate will have a desire to “give back” to the community through developing and enhancing the charitable impact of MMA, so that more people who are suffering from mental illness can access PAT therapies.
Highly Desirable Additional Skills and Experience
Experience and interest in mental health, medicine and clinical environments, education and training, neuroscience and emerging therapies, including psychedelic-assisted therapies
Experience in healthcare, life sciences, or other regulated environments
Background in purpose-driven, advocacy and social impact organisations and/or general management/business/leadership/consulting experience
This role requires a highly collaborative, values-driven leader who is comfortable operating within an entrepreneurial and “big vision” charity in a fast-evolving, evidence-based and sometimes sensitive sector. The GM must balance innovation with discipline, and compassion with accountability.
This role is structured as a high-impact, 3-day-a-week commitment (0.6 FTE) designed for a seasoned executive who prioritises outcome over presence. While we have modelled this as a three-day schedule, we are flexible for the right candidate’s ideal workflow. You will be responsible for establishing the operational rhythm and empowering the Leadership Team to execute autonomously on your non-core days.
This is a rare opportunity to balance a flexible professional life with the profound satisfaction of driving systemic change in Australia’s mental health landscape and helping to heal the immense suffering in our society.
Remuneration to be discussed with suitable candidates.
Application Process
Please submit applications addressing the key criteria in a cover letter and the top 5 reasons you are the ideal candidate, plus your current CV and expected salary range (bearing in mind MMA is a charity), to
[email protected]
This role is available now. Applications will be viewed in order of receipt.
📌 General Manager (Melbourne)
🏢 Mind Medicine Australia
📍 Melbourne