Mobiz, a Telstra Partner is looking for enthusiastic and driven team members to join our new store at Casey Central Shopping Centre, Narre Warren South.
We have multiple opportunities available on a full-time, part-time and casual basis. If you are passionate about customer service, enjoy working in a fast-paced retail environment, and are motivated by sales, we would love to hear from you.
Why Join Us Us?
We value our team and offer a range of benefits to support your personal and professional growth, including:
Competitive base salary with uncapped commission
Comprehensive training and ongoing coaching
Career development and advancement opportunities
Flexible work arrangements to support work-life balance
Discounted products and services
Employee wellness initiatives and social events with ongoing rewards and recognition
About the Role
As a Retail Sales Consultant, you will play an important role in delivering outstanding customer service and driving sales growth in store. You will assist customers with their needs, recommend tailored Telstra products and services, and help create a positive shopping experience from start to finish.
Greeting customers as they arrive in store
Identifying customer needs and recommending suitable products and services
Building rapport with customers and delivering personalised solutions
Negotiating and closing sales opportunities
Providing exceptional customer service and maintaining strong customer relationships
Working collaboratively with the team to achieve store sales targets
Contributing to a positive, professional and energetic team setting
About You
Along with a great work ethic and a positive mindset you'll have/be:
18 years of age or over - Essential
Telecommunication Industry Experience - Essential
Full Australian working rights or be a permanent resident
1–2 years of customer service or retail sales experience
Demonstrated experience in both customer service and retail sales is required
Telstra experience preferred, but not essential
Strong communication and interpersonal skills
Confidence in building rapport and presenting solutions to customers
Strong problem-solving and negotiation skills
Ability to work independently and as part of a team
A willingness to learn quickly and adapt in a busy retail setting
Neat presentation, punctuality and reliability
Familiarity with CRM systems and sales tools is an advantage
Sponsorship is not on offer for this role; you must be resident within the local area and have access to reliable transport or vehicle.