Overview

Our client is a leader in the Test and Tag industry, offering top-tier products and services across Australia and NZ. They also provide custom print services to support customers' extended printing needs and are expanding their team.

What’s on Offer

- $60,000 + Super (negotiable)
- Monday to Friday, core business hours
- ASAP Start
- Free onsite parking
- Fantastic rewards programs for employees and families
- Annual salary reviews
- Stable, supportive office based environment
- Comprehensive training and ongoing support
- Distinct career progression opportunities

The Role

This full-time internal sales & customer support role focuses on meeting customer needs with a solution-driven approach, handling sales and technical inquiries. It is ideal for someone who excels at building relationships, solving problems, sales and is motivated by a team environment.

Responsibilities

- Build and maintain strong relationships with customers




- Deliver tailored solutions - no two customers are the same!
- Assist with inquiries, resolve issues, and maintain accurate records using Netsuite CRM
- Contribute to meeting team sales/support targets

About You

- A strong customer centric mindset
- Excellent computer skills
- Experience using CRM systems (Netsuite and/or Shopify highly regarded)
- Solid time management and organisation skills
- Willing to learn the ins and outs of the commercial printing industry

Ideally, you have a few years in a Sales & Customer support role and experience within the print industry (particularly with adhesive labels and the prepress process) is highly desirable but not a requirement.

Must be a Permanent Resident or Citizen of Australia.

Due to high volume of applicants, only shortlisted individuals will be contacted.

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📌 Internal Sales & Support Officer (Knox City)
🏢 Smaart Recruitment
📍 Knox City