Melbourne CBD or Sydney CBD | Hybrid WorkingAre you a law-qualified insurance professional looking to take the next step in your claims career? Or an experienced Motor Claims specialist looking to move into a highly regarded national claims environment? We're partnering with a leading specialist claims and legal services organisation that manages complex insurance claims on behalf of Australia's largest insurers. Due to continued growth, they're looking to appoint a Claims Account Managers to join their established teams. This is an excellent opportunity to work on technically challenging claims, manage your own portfolio, and build your expertise within a collaborative and supportive workplace.

Who we're looking for

We're keen to speak with candidates who have:

- Bachelor of Laws (LLB) and at least 2 year post-graduate experience within insurance claims, OR
- Strong Motor/Property Claims experience (law degree not required for motor claims specialists)
- Experience working for an insurer, underwriting agency, claims management business, legal practice or loss adjusting organisation
- Solid analytical, negotiation and stakeholder management skills
- The ability to assess liability, interpret policy coverage and drive claims through to resolution

Experience managing one or more of the following claim types:

- Public Liability
- Professional Indemnity & Cyber
- Property & Motor

The Opportunity

You'll take ownership of a portfolio of claims from initial notification through to settlement, providing strategic advice,



managing stakeholders and delivering exceptional outcomes for insurer clients.

Why join

- Hybrid working with flexible arrangements.
- Birthday leave to celebrate your special day.
- Two paid volunteer days each year.
- Genuine career progression across claims, legal and leadership.
- Work on complex, technical claims for leading insurers.
- Ongoing training and professional development.
- Collaborative team culture with experienced industry professionals.
- Modern CBD offices with the latest technology.
- Strong focus on employee wellbeing and work-life balance.
- Be part of a growing global organisation with long-term career opportunities.

Responsibilities include:

- Managing an end-to-end portfolio of complex insurance claims
- Assessing liability, indemnity and financial exposure
- Setting and reviewing reserves
- Developing effective claims strategies to achieve timely and commercial outcomes
- Liaising with insurers, brokers, insureds, lawyers, investigators and external service providers
- Negotiating settlements and resolving disputes
- Identifying recovery opportunities where appropriate
- Preparing high-quality reports and recommendations for clients
- Maintaining excellent client relationships through proactive communication
- Managing a busy portfolio while consistently delivering service excellence

Whether you're an insurance lawyer wanting to move into a commercial claims role, or an experienced Motor Claims professional looking for a fresh challenge, we'd love to have a confidential conversation.

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📌 Claims Account Mangers x 4 (Melbourne)
🏢 Morgan Consulting
📍 Melbourne