Position Description: Partnerships Manager - Pre-Paid Funerals (3 month pilot contract)

Most people only arrange a funeral once. It’s unfamiliar, emotional, and often overwhelming.

We’re also passionate about helping people plan ahead. Pre-paid funerals can provide certainty, reduce stress for families, and give people the opportunity to make thoughtful decisions before they’re needed. This role will help more people access that opportunity.

The role

As our Partnerships Manager – Pre-Paid Funerals, you’ll be responsible for building relationships with trusted professional advisers who support people through life’s major planning decisions.

You’ll spend your time meeting with estate planning lawyers, financial planners, accountants and other qualified advisers across the Mornington Peninsula and Melbourne.

This is a relationship-focused sales role.

Your success will come from creating trust, building meaningful professional connections and generating qualified referrals that lead to pre-paid funeral enquiries and conversions.

You’ll also help us refine the tools, resources and sales materials that support those conversations.

This is a fixed-term three-month pilot contract, with the potential for a three-month extension if the pilot is successful.

What you’ll do

You’ll support across a range of tasks, including (but not limited to):

- Identify and engage prospective referral partners
- Build relationships with (but not limited to) estate planning lawyers, financial planners, accountants and related professionals
- Conduct face-to-face meetings across Melbourne and the Mornington Peninsula
- Maintain regular contact with referral partners
- Develop and manage a professional referral pipeline
- Attend (and create) relevant networking events and industry functions
- Host Candour Connects as required

Education and awareness

- Deliver presentations and lunch-and-learn sessions
- Educate advisers about pre-paid funerals and funeral planning
- Provide referral resources and educational materials
- Represent Candour in a professional and credible manner
- Position Candour as a trusted referral partner

Lead generation and sales

- Manage and nurture referral opportunities




- Follow up leads in a timely and professional manner
- Work with the Candour team to support referred families
- Track referral outcomes and conversion activity
- Contribute to achieving pre-paid funeral sales targets

Sales resources and partner support

- Assist in developing professional sales and referral packs
- Create tailored resources for different professional partner groups
- Develop presentations and educational materials
- Gather feedback from referral partners to improve resources and processes
- Help refine Candour’s professional referral offering
- As part of the pilot setup, help design a compliant referral incentive and recognition program for professional partners (developed with appropriate compliance guidance)

Administration and reporting

- Maintain accurate CRM records
- Track meetings, referrals and outcomes
- Provide weekly activity reporting
- Monitor KPI performance
- Contribute ideas to improve referral growth and conversion outcomes

What matters in this role

This role isn’t just about sales. It’s about relationships.

We’re looking for someone who is:

- Confident and personable — you enjoy meeting people and building connections
- Self-motivated — you’re comfortable managing your own schedule and pipeline
- Professional and credible — you can build trust with advisers and business owners
- Organised and accountable — you follow through on commitments
- Curious and proactive — you actively look for opportunities to grow relationships
- Results-focused — you’re motivated by achieving targets and creating outcomes
- Aligned with our values — you genuinely care about helping families plan ahead

Our values (how we work)

These guide how we show up every day:

- Empathy – We lead with care, compassion and understanding in every interaction




- Trust through fairness – We’re upfront, transparent and do what we say we will
- Lead courageously – We challenge the traditional approach and do what’s right for families
- Sustainability – We’re committed to environmentally responsible and thoughtful practice

What to expect

- Fixed-term three-month pilot contract (three days per week)
- Mornington Peninsula based with regular travel across Melbourne
- Flexible working arrangements
- A role focused on relationship-building, networking and sales
- The opportunity to help build a new growth channel for Candour

Remuneration

- Fixed-term three-month pilot contract (0.6 FTE — three days per week)
- $70,000 per annum + Superannuation (Full-Time Equivalent) (neg.)
- Pro-rata salary of $42,000 per annum + Superannuation

How the incentive structure works

This is a relationship-focused role, so incentives reward the professional relationships and activity you build — the things you can directly influence during a pilot — rather than the number of pre-paid funerals processed. There is no per-sale commission.

- $100 for each new active referral partner you establish — an adviser or firm who formally agrees to refer and completes onboarding
- $300 “deep partner” reward for every referral partner who generates 5 or more qualified referrals during the pilot
- $1,000 pilot completion bonus on achievement of the agreed pilot KPIs, including establishing at least two deep partners

Pilot KPI Targets

Variable pay is linked to the activity and relationship measures below — the things you can directly influence.

Activity KPIs

- 20 professional meetings per month
- 6 new firms added to the pipeline per month
- 2 educational presentations or lunch-and-learns per month
- Minimum 4 follow-up meetings per week

Relationship KPIs

- 15 active referral partners established by the end of Month 3
- 30 qualified professional relationships established by the end of Month 3
- At least 2 “deep partners” (referral partners generating 5 or more qualified referrals) by the end of Month 3

To apply

- Please submit applications to

#J-18808-Ljbffr

📌 Partnerships Manager - Pre-Paid Funerals (Melbourne)
🏢 Candour Funerals
📍 Melbourne