06 Aug
|
63 Degrees
|
Geelong
06 Aug
63 Degrees
Geelong
63 Degrees is a vibrant and welcoming café established to deliver exceptional coffee, food and hospitality experiences. We are committed to creating a warm, inclusive atmosphere for our customers whilst maintaining high standards of quality and service. Our team is passionate about what we do, and we pride ourselves on fostering a collaborative and supportive workplace culture where every team member can thrive.
About the role
We are seeking an Experienced Café Manager to join our team at our Geelong West location. This is a full-time position that will be instrumental in overseeing the day-to-day operations of our café, ensuring that we consistently deliver exceptional customer experiences whilst maintaining operational efficiency and profitability. As Café Manager, you will lead and inspire our team, manage all aspects of café operations, and play a key role in achieving our business objectives and maintaining our reputation for excellence in the hospitality industry.
Key responsibilities
Oversee all daily café operations, including opening and closing procedures, inventory management and stock control
Lead, supervise, motivate and develop a team of café staff, ensuring they deliver outstanding customer service consistently
Manage scheduling, training, performance management and payroll administration for team members
Maintain high standards of food safety, hygiene and health and safety compliance across all areas of the café
Manage customer relations and resolve any concerns or complaints in a professional and courteous manner
Monitor financial performance, manage budgets and work towards profitability targets
Implement and maintain quality control standards for food and beverage preparation
Liaise with suppliers and manage ordering of food, beverages and equipment
Ensure the café environment is clean,
well-maintained and welcoming to customers at all times
Contribute to menu planning and promotional activities to drive customer engagement and sales
What we're looking for
Proven experience of at least 3-5 years in a café or hospitality management role
Strong knowledge of café operations, including espresso machine operation and specialty coffee preparation
Excellent leadership and team management skills with the ability to motivate and develop staff
Demonstrated experience in managing budgets, controlling costs and achieving profitability targets
Comprehensive understanding of food safety, hygiene standards and health and safety regulations relevant to the hospitality sector
Outstanding customer service skills and the ability to create positive customer experiences
Strong organisational and administrative skills with the ability to multitask effectively
Excellent communication and interpersonal skills
Problem-solving abilities and the capacity to handle challenging situations calmly and professionally
A genuine passion for the café and hospitality industry
Current or ability to obtain relevant certifications such as Food Safety Supervisor or RSA (Responsible Service of Alcohol) certification would be advantageous
What we offer
We believe in supporting our team members to achieve their best. We offer competitive remuneration, a positive and cooperative working environment and opportunities for professional development within the hospitality sector. You will work with a dedicated team who are passionate about delivering exceptional hospitality experiences. We are committed to fostering a workplace culture that values diversity, inclusion and the wellbeing of our employees. We welcome discussions about flexible working arrangements and any support you may require to succeed in this role.
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📌 Experienced Cafe Manager (Geelong)
🏢 63 Degrees
📍 Geelong