The Chance – Create communities full of energy, soul, and life.

We have an exciting opportunity for an Administration Assistant to join the Centre Management team at Stockland Shellharbour on a Permanent Full time basis.

Based on site five days a week, this role is central to the smooth day‑to‑day operations of the centre, supporting both administrative and financial processes while delivering a high level of service to tenants, customers and contractors.

This is a hands‑on, fast‑paced position suited to someone who enjoys variety, thrives under pressure and brings a strong foundation in administration with a finance or accounts mindset.

A highly organised and customer‑focused Administration Assistant who can confidently manage competing priorities, support financial processes and build strong relationships with tenants and stakeholders.

What You’ll Do

Working closely with the Administration Manager and Centre Team, you will:

- Support monthly billing activities including utilities, invoicing and invoice validation
- Manage accounts receivable processes including daily receipting, reconciliations and payment allocation
- Assist with debtor management, including proactive follow‑up of outstanding accounts with tenants
- Provide day‑to‑day administrative support to the Centre Management team
- Act as a key point of contact for tenants, contractors and customers both face‑to‑face and over the phone
- Maintain accurate records and manage workflows across systems including SAP




- Support compliance processes including public liability insurance and incident management

About You

You enjoy being at the centre of activity, keeping things organised and running smoothly. You’re confident working with numbers, communicating with a wide range of stakeholders and handling a busy, fast‑moving environment where priorities can shift quickly.

Experience & Skills That Count

- Previous experience in administration, ideally within retail, property or a similar environment
- Exposure to accounts receivable, invoicing or reconciliation processes
- Strong numerical skills with high attention to detail and accuracy
- Excellent organisation and ability to prioritise and multitask effectively
- Confident communication skills, including a professional and resilient phone manner
- Strong customer service capability and ability to build relationships with tenants and stakeholders
- Proficiency in Microsoft Office; SAP experience is advantageous

The Right Mindset

- Resilient and adaptable, thriving in a fast‑paced environment
- Proactive, hands‑on and solutions focused
- Service‑oriented with a positive, can‑do attitude

The Stockland Proposition

We’re a community: a supportive, empowered team that works as one to create better places and experiences for everyone, including ourselves. We’re committed to building an inclusive workplace where diverse perspectives are welcomed, and everyone feels a genuine sense of belonging.

If you need adjustments during the recruitment process, just let us know.

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📌 Administration Coordinator - Debt Management (City of Shellharbour)
🏢 Stockland
📍 City of Shellharbour