Pan Pacific Hotels Group has close to 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. We provide gracious and dependable hospitality, across our three internationally renowned brands, PARKROYAL, PARKROYAL Collection andPan Pacific.

Join the team at PARKROYAL Monash Melbourne and be part of a fun, vibrant workplace where no two days are the same. Reporting to the Senior Meeting & Events Sales Manager, this position will focus on building, developing and maintaining client relationships in all sales segments. You will be a part of a high performing team dedicated to creating and implementing hotel level tactical sales plans. To increase revenue and market share, you’ll analyse current/potential markets, sales trends and participate in activities and entertaining.

The Role:

- To handle the event management process across a wide and varied portfolio of new and existing clients. Including: corporate, government, professional conference organisers, sport and social clients
- The management of efficient event planning through to event conclusion
- Be proactive in canvassing for new business opportunities, generating and securing business from new and existing accounts
- Manage and qualify incoming enquiries and leads, ensuring timely follow-up
- Manage a portfolio of smaller accounts to drive revenue and repeat business
- Assist with site inspections, sales events, famils, hosted functions, internal events and BEO preparation
- Build and maintain strong relationships with clients and key stakeholders
- Accurate,



clear communication and maintaining confidentiality is essential
- Creation of unforgettable client experiences to ensure repeat events
- Stakeholder management and communication with the banquet operations team, kitchen, front office any other relevant departments

Ideally you will have:

- Excellent professional communication skills (written, verbal and face-to-face) combined with robust time management, responsiveness and attention to detail
- Event Management Graduates or those with experience in hospitality are highly regarded
- The ability to manage multiple clients and tasks simultaneously
- Experience in organising events is desirable but not essential
- Eagerness to learn Hotel computer systems

At Pan Pacific Hotels Group, we provide dependable places to live, work and play by integrating warm people, thoughtful processes, intuitive design and integrity in everything we do.

What we offer you:

- Complimentary duty meal per shift
- Complimentary dry-cleaning of work attire
- Ongoing learning and development
- Access to our Employee Assistance Program (EAP), providing confidential professional support and wellbeing resources for employees
- Hotel discounts through our GHA program and Pan Pacific Hotels Group
- 50% off food and 50% off beverages at the hotel’s restaurants, bars and café

This is a great opportunity to grow your career amongst a supportive team in Melbourne’s fastest growing business precinct in the South-East!

Join us in creating memorable experiences for our guests through PARKROYAL’s signature warmth and approachable service in this landmark destination!

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📌 Meeting & Events Sales Coordinator (Monash)
🏢 PARKROYAL Hotels & Resorts
📍 Monash