We are seeking an experienced People & Culture Manager to lead the people function across a growing franchise network based in North Sydney . This is an exciting opportunity to influence culture, support business growth, and provide hands-on HR leadership across both corporate and franchised operations.

About the Role

Reporting to the General Manager - People you'll partner closely with franchisees and support office teams to deliver practical and commercially focused people solutions.

You'll play a pivotal role in shaping culture, supporting workforce growth, managing employee relations, and ensuring compliance with Australian employment legislation and industry awards.

Key Responsibilities

- Drive People & Culture initiatives that support business growth and performance.
- Foster a positive, values-led and high-performing workplace culture.
- Lead employee engagement, recognition and retention initiatives.
- Coach and support operational leaders to build their people leadership capability.
- Employee Relations & Compliance
- Provide expert advice on Australian employment legislation and workplace relations.
- Manage employee relations matters including investigations, grievances, misconduct and performance concerns.
- Support compliance with the Fair Work Act, NES and relevant Modern Awards.




- Partner with franchisees and leaders to ensure best-practice people management.
- Maintain HR systems, reporting and workforce data.
- Analyse key people metrics including turnover, engagement and recruitment trends.

About You You'll be a proactive and approachable HR leader who can balance commercial outcomes with people-focused solutions.

You'll bring:

- Experience in HR, Employee Relations or People & Culture leadership roles
- Strong knowledge of Australian employment law, Fair Work legislation and Modern Awards
- Experience managing employee relations matters and workplace investigations
- Background in hospitality, QSR, retail, franchise or multi-site operations highly regarded
- Strong stakeholder management and influencing skills
- Experience working with HRIS and workforce management systems
- Excellent communication, coaching and problem-solving abilities

Why Join Us?

- Opportunity to make a genuine impact across a growing franchise network.
- Cooperative and supportive leadership team.
- Broad and varied role combining strategy and hands-on delivery.
- Dynamic, people-focused environment.
- Career growth and development opportunities.
- Hybrid Work - anchor days Tuesday, Wednesday and Thursday
- Part-time hours considered

📌 Human Resources Manager (North Sydney)
🏢 Method Recruitment Group
📍 North Sydney