Our client, a major operation within the Phosphate Hill Mine, is seeking an experienced Injury Management / Return to Work Coordinator to join their team on an initial 3-month contract.
This is an excellent opportunity for a highly capable professional who can effectively manage workers' compensation claims, injury management programs, and return-to-work outcomes in a fast-paced operational setting.
About the Role
Reporting to the relevant Health, Safety & Wellbeing team, you will play a critical role in supporting injured workers, supervisors and key stakeholders through all aspects of injury management and rehabilitation.
You will be responsible for ensuring compliant, practical and timely return-to-work outcomes while maintaining strong stakeholder engagement across the business.
Key Responsibilities
- Manage occupational injury and rehabilitation cases from initial notification through to recovery and return to work.
- Coordinate suitable duties programs and return-to-work plans.
- Liaise with injured workers, supervisors, medical practitioners, rehabilitation providers and insurers.
- Support the management of workers' compensation claims and rehabilitation activities.
- Monitor claim progress and provide advice on recovery and return-to-work outcomes.
- Conduct workplace assessments and identify barriers to successful return to work.
- Ensure compliance with relevant Workers' Compensation and WHS legislation.
- Investigate workplace injuries and incidents and contribute to preventative initiatives.
- Prepare reports and maintain accurate documentation and case records.
- Provide coaching and guidance to leaders regarding injury management obligations and best practice.
About You To be successful, you will bring:
- Previous experience as an Injury Management Advisor, Return to Work Coordinator or Rehabilitation Coordinator.
- Demonstrated experience managing complex workers' compensation and rehabilitation cases.
- Strong understanding of Queensland Workers' Compensation legislation and return-to-work processes.
- Experience working with WorkCover, self-insurance programs or large employer injury management frameworks.
- Exceptional stakeholder engagement and communication skills.
- Ability to manage multiple cases and competing priorities.
- Strong problem-solving, influencing and case management capabilities.
- A practical and collaborative approach to achieving sustainable return-to-work outcomes.
Highly Regarded
- RTWC (Return to Work Coordinator) Certification.
- Qualifications in Workplace Health & Safety, Rehabilitation, Human Resources, Health Sciences or a related discipline.
- Mining, heavy industry, construction, resources or industrial experience.
- Experience investigating incidents and identifying injury prevention initiatives.
What's On Offer?
- Immediate start available.
- Initial 3-month contract.
- Townsville-based role.
- Attractive flat hourly rate.
- Opportunity to work within a major mining operation.
- Supportive and safety-focused environment.
- Potential for contract extension.
How to Apply If you are an experienced Injury Management or Return to Work professional looking for your next contract opportunity, we'd love to hear from you.
Apply now with your updated resume outlining your relevant experience in injury management, workers' compensation and return-to-work coordination.
📌 Injury Management / Return to Work Coordinator (Townsville)
🏢 Protech NQ
📍 Townsville
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