?️ We're Hiring: IT Support Officer

? Employment Type: Full-Time

? Level: Entry / Junior

We're looking for a tech-savvy and customer-focused IT Support Officer to help maintain our IT systems and provide reliable technical support across the organization. If you enjoy solving technical issues, learning new technologies, and helping others stay productive, we'd love to hear from you.

? Key Responsibilities

Provide first-level technical support for hardware, software, and network-related issues.

Install, configure, and maintain computers, laptops, printers, and peripheral devices.

Troubleshoot operating systems, business applications, and connectivity problems.

Assist with user account setup, password resets, and access management.

Perform routine system updates, software installations, and preventive maintenance.

Log, track, and resolve IT support requests in a timely manner.

Maintain IT documentation, asset records, and technical procedures.

Support IT security initiatives by following company policies and best practices.

? What We're Looking For

Basic understanding of computer hardware, operating systems,



and networking concepts.

Familiarity with Microsoft Windows, Microsoft 365, and common productivity tools.

Knowledge of Active Directory, cloud services, or IT ticketing systems is a plus.

Strong troubleshooting and analytical problem-solving skills.

Excellent communication and customer service abilities.

Ability to prioritize tasks and work efficiently in a rapid-paced environment.

Eagerness to learn new technologies and expand technical knowledge.

Positive attitude with a collaborative and solution-oriented mindset.

? What We Offer

Hands-on experience with modern IT infrastructure and support technologies.

Mentorship, technical training, and continuous professional development.

Exposure to a wide range of business systems and technology projects.

A collaborative, supportive, and innovation-driven work environment.

Competitive salary and comprehensive benefits package.

Clear opportunities for long-term career growth and advancement.

📌 IT Support Office - Australia Only (Remote, Entry-Level)
🏢 Siemens Large Drives India
📍 Australia