Cancer Council NSW (CCNSW) is a community funded and focused not for profit.We are the largest cancer charity inNSWand our point of difference is that we work across every area of every cancer, from research right through to support.

At CCNSW we understand that nothing feels better than doingworkyou really care about. As Australia’s leadingorganisationsupporting all peopleimpactedby all cancers, we understand how good it feels to make a difference. We know that almost 1 in 2 Australians are affected by cancer during their lifetime, by joining the passionate team at CCNSWyou’llknow that each day the workyou’redoing will positivelyimpactpeople in your life and Australia.

About the team/About the role:

Reporting to the Director, Cancer Information and Support Services, the Manager,Cancer Support and Navigation leads a geographically dispersed, multidisciplinary team delivering information, psychosocial support and navigation services to people affected by cancer across NSW. The team encompasses Cancer Council’s 13 11 20 Information and Support Line,Cancer Council Liaisons based in treatmentcentres, and our counselling and peer support services.

This is a pivotal leadership role, responsible for driving service excellence, strengthening quality and clinical governance, and ensuring people affected by cancer receivetimely,compassionate,and evidence-based support throughout their cancer experience.

An exciting period of transformation is underway throughthe Commonwealth-funded Australian Cancer Nursing and Navigation Program (ACNNP). As part of this initiative,Cancer Council isimplementingCancer Connect,



a national cancer navigation service that will enhanceand expandthe existing 13 11 20servicewith new digital navigation and supportofferings.This role willplay a keypartinleadingthewiderteamthroughthis change, as well asstrengthening service qualitystandards across theliaison,counsellingand peer support services.

If you are a strategic and people-focused leader who is passionate about improving outcomes for people affected by cancer, this is a unique opportunity to make a significant impact.

Pleasenotethis is a12-monthmaximum-term contract.

About the perks:

- Generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.
- Recognisedfor Voice Project's 2021 and 2023 "Best Workplace" Awardas well asXref“Best Workplace” in 2025.
- A balancedorganisationalapproach to WFH and office.
- Additionalperformance-based leaveavailable.
- Work for purpose and know that your work fosters an engaged,diverseand culturally awareorganisation.
- Discounts available for everyday expenses such as private health,retailand fitness

Key responsibilities of the role:

- Lead and develop a multidisciplinary and geographically dispersed team delivering high-quality information, support,navigationand psychosocial services to people affected by cancer.
- Drive service excellence through strong clinical governance, qualityimprovementand workforce capability initiatives.
- Lead strategic projects and service improvement programs,



ensuring effective stakeholder engagement and successful outcomes.
- Oversee service budgets, resourceallocationand operational performance to support strategic priorities and client outcomes.
- Build andmaintainstrong partnerships with health professionals, Local HealthDistrictsand other key stakeholders to strengthen referral pathways and service integration.
- Monitor service performance, evaluateoutcomesand use data-driven insights to support continuous improvement andorganisationaldecision-making.

About you:

- Tertiaryqualificationin health, clinical, health management, ora related field.
- Experience in health, psychosocial support, or human services, including clinical governance, service quality, and continuous improvement.
- Strong leadership skills with experience managing multidisciplinary teams across diverse locations.
- Proficiencyin client management systems, databases, and digital tools.
- Demonstrated ability to build effective relationships with internal and external stakeholders.
- Understandingofsupport, information and navigation service delivery frameworks and professional practice standards.
- Willingness to travel within NSW and hold a valid driver’slicence.
- Experience working in oncology or cancer supportive care and knowledge of the cancer care system.
- Knowledge andproficiencyin CRM platforms.
- Experience working in the not-for-profit sector.

CCNSW is an inclusive place to volunteer and work.We embrace diversity, celebrate our differences, and inspire each person to be their authentic self at work. As we strive torepresentthe communities we serve, we welcome and actively encourage applications from Aboriginal and Torres Strait Islander people and other diverse groups.

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📌 Manager, Cancer Support and Navigation (New South Wales)
🏢 Cancer Council NSW
📍 New South Wales