$75,000 - $85,000 + Super | Hybrid WFH Options | Tier 1 Facilities Management Company

Are you an organised Service Coordinator looking to join a national industry leader with genuine career progression and flexible working arrangements?

We're partnering with one of Australia's leading facilities management businesses to find a motivated Service Coordinator to support a busy Fire Services division. You'll play a key role in ensuring technicians are efficiently scheduled while delivering exceptional service to a high-profile commercial client portfolio.

Service Co-ordinator - Fire

Keysborough, Melbourne VIC

What's on Offer?

- $75,000 - $85,000 + Super (depending on experience)
- Hybrid work-from-home flexibility
- Modern office based in Keysborough
- Stable, permanent full time position
- Join a Tier 1 national facilities management business
- Supportive team environment with ongoing career development
- Opportunity to grow within a well-established organisation

About the Role

As the Service Coordinator, you'll be responsible for coordinating and scheduling a team of Fire Service Technicians across a diverse commercial portfolio. You'll work closely with technicians,



clients and internal stakeholders to ensure jobs are completed efficiently and customers receive outstanding service.

Key Responsibilities

- Schedule and coordinate daily work for Fire Service Technicians
- Manage technician diaries and optimise job allocations
- Liaise with clients regarding bookings, service requests and updates
- Respond to urgent breakdowns and scheduling changes
- Ensure service jobs are completed within required timeframes
- Provide administrative support to the operations team
- Maintain accurate records and update internal systems
- Deliver exceptional customer service at all times

About You

We're looking for someone who has:

- Previous experience in a Service Coordinator, Scheduler or Planning role
- Strong organisational and time management skills
- Excellent communication and customer service abilities
- The ability to multitask in a fast-paced environment
- Experience coordinating field technicians (highly regarded)
- Strong computer skills and confidence learning new systems
- A positive attitude and team-first approach

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📌 Service Coordinator | Fire (Melbourne)
🏢 APAC FM Recruitment
📍 Melbourne