Junior Customer Service Engineer (North Ryde)

Junior Customer Service Engineer (North Ryde)

06 Aug
|
Kyocera Document Solutions
|
North Ryde

06 Aug

Kyocera Document Solutions

North Ryde

Kyocera Document Solutions is one of the world's leading manufacturers of Colour & Mono Digital Multifunction Devices & Printers.

Our NSW Branch is looking for an experienced Field Service Technician with an excellent work ethic and team focus.

In this role, you will be responsible for:

- Installation, service & repair of Kyocera’s range of Digital Multifunction Devices & Printers.
- Resolving customer hardware, network and software related issues.
- Working closely with the NSW Service team.

Ideally, you will possess the following attributes:
- Certificate / Diploma in Electrotechnology / Mechatronics.
- Certificate / Diploma in Computer Networks.
- Practical experience in similar role within the business equipment industry.
- A positive understanding of mono and colour digital printing products.
- Experience working with Kyocera products is advantageous.
- Ability to work independently and in a team environment.
- Excellent time management and organisational skills.
- The ability to quickly adapt and learn new skills, needed to fulfil the requirements in the role.
- Good working knowledge of networks, PCs, software and operating systems, within a print/scan environment.




- Clear verbal communication skills & exceptional customer service ethic.
- Positive, enthusiastic and results driven.
- A professional image with personal attributes of honesty, reliability, and enthusiasm.
- Leadership skills
- The relevant visa to be able to undertake full-time work in Australia – mandatory.
- Australian Driving Licence – mandatory.

Why Kyocera?
- We are a values-based company that focusses on customer service and ensuring we follow our philosophy with every decision.
- Monetary gifts for service awards and significant life events
- Salary Continuance Insurance for all staff
- Access to discounts for Bupa health insurance and Commonwealth bank
- On-going training and career pathways

Kyocera is an Equal Opportunity Employer. In return, we will offer you a competitive salary, company-maintained vehicle, uniforms, laptop, phone allowance, ongoing personal development, and a great working environment. Please send your resume, plus a short cover letter explaining why you believe you are the right person for the job.

📌 Junior Customer Service Engineer (North Ryde)
🏢 Kyocera Document Solutions
📍 North Ryde

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