We are looking for an enthusiastic, hands-on, and passionate Food & Beverage Supervisor to join our growing team. This is an exciting prospect for a hospitality professional who enjoys leading by example, delivering exceptional guest experiences, and developing a high-performing team.
As our Food & Beverage Supervisor, you will play a key role in the day-to-day operation of our restaurant, bar, conference and events spaces, ensuring every guest receives outstanding service while supporting the Food & Beverage leadership team.
Full-Time Food & Beverage Supervisor
Join Our Team at Mercure Pakenham
About the Role
This is a full-time position with a rotating roster, including evenings, weekends and public holidays.
Your Responsibilities
- Lead and motivate the Food & Beverage team during service
- Deliver exceptional customer service and create memorable guest experiences
- Supervise restaurant, bar, breakfast and conference & event operations
- Assist with staff training, coaching and performance development
- Ensure compliance with food safety, RSA and workplace health and safety requirements
- Maintain high presentation and cleanliness standards throughout the venue
- Handle guest enquiries and resolve issues professionally
- Assist with stock control, ordering and inventory management
- Support the Food & Beverage Manager in achieving financial and operational targets
- Open and close venue operations, including cash handling and end-of-day procedures
About You
The ideal candidate will have:
- Previous experience in a supervisory role within hospitality
- Strong leadership and communication skills
- A genuine passion for food, wine and customer service
- The ability to remain calm and organised in a fast-paced environment
- Experience in restaurants, bars and/or conference & events
- A current Victorian RSA certificate
- Availability to work a flexible rotating roster
- Full Australian working rights
What We Offer
- Full-time employment with job security
- A supportive and positive team culture
- Career development opportunities within the Accor network
- Staff discounts on accommodation, food and beverages
- Ongoing training and leadership development
- The opportunity to be part of an exciting and growing hospitality venue
If you're passionate about hospitality, thrive in a leadership role, and want to be part of a team committed to delivering exceptional guest experiences, we'd love to hear from you.