Level 2 Technical Coordinator (Frenchs Forest)

Level 2 Technical Coordinator (Frenchs Forest)

06 Aug
|
Nityo Infotech
|
Frenchs Forest

06 Aug

Nityo Infotech

Frenchs Forest

Key Responsibilities

✅ Coordinate post-installation activities and deployments

✅ Configure Windows devices, hardware, and peripherals

✅ Perform Level 2 technical support and troubleshooting

✅ Validate network connectivity and system readiness

✅ Work closely with field installers, IT teams, and stakeholders

✅ Maintain deployment documentation and support tickets

✅ Escalate complex issues to Level 3 support when required

Required Skills

✔️ Level 2 IT Support / Technical Coordinator / Deployment Engineer experience

✔️ Robust Windows, networking, and endpoint configuration knowledge

✔️ Excellent troubleshooting and stakeholder management skills

✔️ Experience with ITSM/ticketing tools

✔️ Ability to manage multiple site deployments simultaneously

⭐ Experience supporting large-scale multi-site environments and retail/hospitality technology deployments will be highly regarded.

📌 Level 2 Technical Coordinator (Frenchs Forest)
🏢 Nityo Infotech
📍 Frenchs Forest

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