Join a friendly, patient-focused specialist plastic surgery practice supporting a well respected Plastic & Reconstructive Surgeon.

This permanent part time position is based across our consulting rooms in East Melbourne (Tuesdays and Wednesdays) and Bundoora (Thursdays). The role provides the opportunity to develop your skills while providing leave support for the Practice Manager.

About the role

As the first point of contact for our patients, you will play an important role in delivering exceptional customer service while supporting the day-to-day administration of a busy specialist practice.

Key responsibilities include:

- Welcoming patients and managing front desk reception
- Answering telephone and email enquiries
- Booking, confirming and rescheduling appointments
- Billing, receipting and Medicare/Health Fund processing
- Managing patient records and correspondence
- Assisting with theatre and procedure scheduling




- Supporting the Practice Manager with general administrative duties

About you

- Previous experience in medical reception or specialist practice (plastic surgery or other surgical specialty highly regarded)
- Excellent communication and customer service skills
- Strong organisational skills and attention to detail
- Confidence using medical software (Gentu or Genie experience desirable)
- The ability to work independently while contributing positively to a small, supportive team
- A commitment to patient confidentiality and delivering an exceptional patient experience

If you are looking for a rewarding role in a welcoming specialist practice where your contribution is genuinely valued, we'd love to hear from you.

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📌 Practice Receptionist and Administrator (Melbourne)
🏢 Surgery
📍 Melbourne