Rural Fibre Co exists to bring high speed fibre broadband to parts of Gippsland that are currently missing out.

Join us in building a network for good; one that ensures regional Australia is not left behind in the digital future.

We're looking for a skilled and practical In-Home Connection Specialist to join our growing field team.

Your work ensures customers receive exceptional broadband from day one.

This is a hands-on role for someone who takes pride in doing clean, high-quality work, enjoys customer interaction, and thrives in the field - rain, hail or shine.

About the job

Rural Fibre Co exists to bring high speed fibre broadband to parts of Gippsland that are currently missing out.

Join us in building a network for good; one that ensures regional Australia is not left behind in the digital future.

We're looking for a skilled and practical In-Home Connection Specialist to join our growing field team.

Your work ensures customers receive exceptional broadband from day one.

This is a hands-on role for someone who takes pride in doing clean, high-quality work, enjoys customer interaction, and thrives in the field - rain, hail or shine.

Key Responsibilities

- Install fibre optic services at customer homes and businesses, including external lead‑ins and internal wiring.

- Mount and configure Optical Termination Devices (OTDs), power supplies, and customer interface devices.

- Perform fibre fusion splicing, termination, and testing to meet strict technical standards.

- Determine and execute the best cable path from pit to premises, minimising visual impact and disruption.

- Perform site surveys, risk assessments, and job documentation before and after each install.

- Coordinate and work closely with the Customer Network Delivery Technician to ensure the lead‑in conduit is installed and ready as part of your installation on the day.





- Educate customers on their new service and ensure it's tested and working before leaving site.

- Troubleshoot basic faults and escape issues where required.

- Maintain a high standard of safety, tidiness, and professionalism at all times.

- Use mobile apps and tools to manage jobs, complete forms, and capture installation data.

Requirements

- Experience with fibre optic installations, ideally in residential or SME environments (nbn, OptiComm, or private fibre networks).

- Sound knowledge of fibre cabling practices including splicing, testing (OTDR, power meter), and fault diagnosis.

- Confident working at heights (e.g. ladders, roof cavities) and in confined spaces (e.g. pits, underfloors).

- Comfortable interacting with customers and explaining technical concepts simply.

- Valid Australian driver's licence and clean driving record.

- White Card (Construction Induction) and Working at Heights tickets required.

- Strong attention to detail and pride in workmanship.

- We actively encourage applications from people of all backgrounds, including those from underrepresented groups.

We actively encourage applications from people of all backgrounds, including those from underrepresented groups.

Desirable Attributes

- ACMA Open Registration with relevant endorsements (Fibre, Structured Cabling) highly desirable.

Why Join Us?

- Competitive pay and opportunities for career growth in a rapidly expanding infrastructure company.

- Five weeks annual leave and 3 days community service leave.

- Be part of a team delivering critical fibre broadband to rural communities, making a real impact on connectivity.

- Hands‑on work in civil construction, installing telecom pits, operating light earthwork machinery, and maintaining high worksite standards.

- Work in a fast‑paced, collaborative setting where problem‑solving and teamwork are valued.

- Play a key role in building reliable infrastructure that supports businesses, families, and education in regional areas.

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📌 In-Home Connection Specialist (Morwell)
🏢 Rural Fibre
📍 Morwell