Warehouse Customer Service Administrator

Join a quick growing multi-billion-dollar organisation who stays at the forefront of the ever-changing technology landscape through innovation and end-to end ICT solutions. We are currently recruiting someone of high calibre who is passionate, ambitious, and talented to join our team.

We are offering a fantastic opportunity for a highly motivated individual to join our team as a Warehouse Customer Service Administrator based in Oakleigh South.

As a leading ICT solutions providers and trusted partner of choice in Australia and New Zealand, we are committed to the development of our staff, offering progressive career paths, and a supportive working environment.

About the role

As a Warehouse Customer Service Administrator you will manage a broad range of administrative, logistics, and service-related tasks. You will handle high-volume communication, coordinate deliveries and returns, maintain records, and support both warehouse and logistics performance reporting.

Some of the primary duties and responsibilities include:

Purchasing & Supplier Coordination – Order warehouse materials, manage invoices, and prepare monthly purchasing reports.

Delivery & ETA Management – Handle high-volume delivery enquiries and provide timely updates to customers, couriers, and internal teams.

Courier Claims & Reporting – Manage delivery claims, submit DIFOT and claim reports, and maintain daily courier scanning records.





Returns & Customer Support – Organise RA/damaged goods returns, inspect returned items, and liaise with warehouse management.

Equipment Servicing & Records – Coordinate servicing for warehouse equipment and maintain accurate service and stock-related records.

General Warehouse Administration – Support warehouse and logistics documentation, communication, and daily administrative tasks.

About you

Tafe or Bachelor Degree; and/or Previous Office experience is preferred;

Strong written and verbal communication skills

Proficient in Microsoft Office Suite and confident in handling daily administrative and logistics tasks

A collaborative team player with a flexible, proactive attitude and willingness to support others

Ability to read, analyse, and interpret reports and business information.

Comfortable interacting with managers, clients, customers, and stakeholders.

What's in it for you?

We encourage and support our team members to grow through a fantastic training platform and support provided to boost your career

- Free On site Parking available
- Option for novated car leases
- Employee Assistance Program
- Fun engaging work environment - Year round events with the opportunity to meet and engage with the team through Christmas parties, trivia nights, virtual cooking classes, fitness challenges, yoga classes, community fundraisers and fun-runs to name a few!

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📌 Warehouse Customer Service Administrator (Moe)
🏢 Synnex
📍 Moe