Gippsland Specialist Clinic is a dedicated multidisciplinary medical clinic committed to delivering exceptional specialist medical services to the Gippsland community. We pride ourselves on creating a welcoming, professional environment where patients receive compassionate care and our team members are valued and supported in their roles.

About the role

We are seeking a Medical Receptionist to join our team at Gippsland Specialist Clinic in Sale, VIC on a casual basis. This is a front-facing role that serves as the first point of contact for our patients and plays a vital part in ensuring smooth clinic operations. As a Medical Receptionist, you will be instrumental in creating a positive patient experience whilst supporting the administrative functions of our specialist practice. This position requires a professional, organised and personable individual who can manage a busy reception workplace with efficiency and care.

What you'll be doing

Greeting patients in a warm and professional manner as they arrive at the clinic

Managing patient check-in procedures, including verifying personal and insurance information

Answering telephone enquiries and directing calls to appropriate staff members

Scheduling appointments and managing the clinic diary to optimise clinic flow

Processing patient payments and handling cash/card transactions accurately

Maintaining confidential patient records in accordance with privacy legislation and clinic procedures

Preparing consultation rooms and ensuring they are stocked with necessary supplies

Assisting with general administrative tasks including filing,



photocopying and data entry

Coordinating patient referrals and correspondence with other healthcare providers

Supporting clinical staff as needed to ensure efficient clinic operations

What we’re looking for

High school diploma or equivalent qualification

Previous experience working in a medical or healthcare reception setting

Proficiency with practice management software and general computer systems

Strong telephone manner and excellent verbal communication skills

Ability to multitask and manage competing priorities in a busy environment

Excellent organisational and time management abilities

Discretion and professionalism when handling sensitive patient information

Friendly, patient-focused attitude with strong customer service skills

Reliability and punctuality

Knowledge of medical terminology is advantageous

Current CPR certification or willingness to obtain it is preferred

What we offer

Working at Gippsland Specialist Clinic, you will be part of a supportive healthcare team that values professionalism and patient care. We offer a casual work arrangement that provides flexibility for those seeking part-time or variable hours. Our clinic maintains a collaborative work environment where all staff members are treated with respect and appreciation. We provide ongoing support to help you succeed in your role and contribute to a welcoming, efficient clinic workplace. We are committed to the wellbeing of our employees and encourage open communication about any support or adjustments you may require.

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📌 Medical Receptionist (Sale)
🏢 Gippsland Specialist Clinic
📍 Sale