FinXL IT Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across financial services, telecommunications, government, and enterprise sectors.

We are seeking a Change Manager who will drive structured change management practices to assess impacts, build robust stakeholder engagement, and support impacted groups through operational transitions.

Key Responsibilities

- Develop and execute the change management strategy and plan for the project, aligning with broader business objectives
- Conduct change impact assessments and stakeholder analysis to identify affected groups and tailor engagement accordingly
- Lead the development of communications collateral including FAQs, newsletter articles, fact sheets, presentations, senior leader messages, and videos
- Execute the change and communications strategy to keep internal and external audiences informed of progress and impacts




- Identify training needs and coordinate learning/adoption support for impacted staff
- Assess change readiness and track adoption metrics, escalating risks or resistance to project leadership
- Plan and deliver key events, including project showcases, roundtables, and consultation forums with external
stakeholders

Essential Skills and Experience

- Demonstrated experience applying a structured change management methodology
- Strategic communication and stakeholder management experience, especially in fast-paced, complex environments
- Excellent verbal and written communication skills, including ability to translate complex/technical change into plain-language messaging
- Ability to plan, organise, and prioritise competing requests, often against tight timeframes
- Experience conducting change impact and readiness assessments
- Government sector experience (desirable, not essential)

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📌 Change Manager (Melbourne)
🏢 FinXL IT Professional Services
📍 Melbourne