We are HCLTech, one of the fastest-growing large tech companies in the world and home to 219,000+ people across 54 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.

The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.

Are you ready to be an important part of this ever-transformational journey?

At HCLTech Australia, we value the unique perspective and contributions of all individual and we actively encourage applications from Aboriginal and Torres Strait Islander people to apply for this role.

We are looking for an experienced person in Blue Yonder Application Engineer.

Job Description:

Location: Melbourne

Key Responsibilities:

Provide functional support for Blue Yonder TMS application.

Resolve production incidents, transportation rating issues, tariff-related issues, and other operational problems.

Configure and maintain tariffs, rating structures, transportation planning rules, and master data.

Analyze and troubleshoot complex functional issues and perform root cause analysis (RCA).

Support production and non-production deployments, configuration releases, and validation activities.

Collaborate with business users, operations teams, and technical teams to ensure smooth application operations.

Participate in continuous improvement initiatives and process optimization activities.

Prepare support documentation, knowledge articles, and RCA reports.

Mandatory Skills:

4–5 years of experience in Blue Yonder TMS functional support.

Strong understanding of transportation planning, carrier rating, tariffs,



and logistics business processes.

Experience resolving production incidents and service requests.

Experience configuring rating structures, planning rules, and master data.

Strong troubleshooting and analytical skills.

Experience supporting production and non-production deployments.

Good-to-Have Skills:

Working knowledge of SQL for data analysis and troubleshooting.

Experience with BY Optimizer and Job Servers.

Exposure to Fleet Dispatcher.

Exposure to BY Network capabilities.

Soft Skills:

Strong communication and stakeholder management skills.

Ability to work independently in a support environment.

Good problem-solving and analytical abilities.

Customer-focused approach with solid ownership mindset.

Why Us

We are one of the fastest-growing large tech companies in the world, with offices in 50+ countries across the globe and 219,000 employees.

Our company is extremely diverse with 165 nationalities represented.

We offer the opportunity to work with colleagues across the globe.

We offer a virtual-first work environment, promoting a good work-life integration and real flexibility.

We offer comprehensive benefits for all employees.

We are a certified great place to work and a top employer in 17 countries, offering a positive work environment that values employee recognition and respect.

Equality & Opportunity for All

Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, Aboriginal and Torres Strait Islander people or any other protected classification, in accordance with federal, state, and/or local law.

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📌 Blue Yonder Application Support (Melbourne)
🏢 HCLTech
📍 Melbourne