Curtis Ferry Services is a privately owned and operated business based in Gladstone, Queensland, servicing the tourism and marine support services for the Gladstone and Southern Great Barrier Reef Islands.
We are seeking a full-time Administrator to become part of the Curtis Ferry Services team. The role is ideal for a positive, motivated and highly organised Administration Officer who can work autonomously in an administrative setting, whilst also supporting the dedicated team of staff on each of the vessels and work locations. This role is ideal for someone who enjoys working in a dynamic workplace and providing excellent administrative and customer support.
Key Responsibilities
- Manage day-to-day administrative tasks including inshore and offshore scheduling, cleaning, correspondence, and document management
- Assist with booking management and customer enquiries
- Maintain accurate records, databases, and tourism bookings reports
- Manage and maintain accurate incoming and outgoing Freight Management
- Coordinate with Event suppliers, and internal teams
- Support marketing activities and promotional campaigns when required
- Use XERO to create and issue Invoices and Purchase Orders for Events and Bookings
- Use CustomLinc to assist customers with online bookings
- Provide exceptional customer service to visitors and clients
- Stock Management for general activities and Event management
- Assist with operation of Events if required.
About You
- Strong organisational and time-management skills
- Excellent written and verbal communication abilities
- Proficiency in CustomLinc, XERO, Microsoft Office and general office software
- Ability to multitask and work in a fast-paced environment
- Previous administration or tourism industry experience is desirable
- Professional presentation and a positive, can-do attitude