Customer Service Team Lead – Claims & Advocacy (Williamstown)

Customer Service Team Lead – Claims & Advocacy (Williamstown)

06 Aug
|
Auto & General
|
Williamstown

06 Aug

Auto & General

Williamstown

Auto & General Holdings Pty Ltd in Australia seeks a Frontline Team Leader to drive a high-performing Customer Service Officers team, delivering exceptional service and effective claim resolution across the customer journey.

You will coach the team, monitor performance, conduct reviews, and support claim reviews and authorisations in line with policy. You will champion a risk-aware culture and advocate for vulnerable customers while enabling development and recognition.

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📌 Customer Service Team Lead – Claims & Advocacy (Williamstown)
🏢 Auto & General
📍 Williamstown

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