The Classic Jewellers is a family-owned bespoke jewellery house specialising in handcrafted, one-of-a-kind pieces created in-house by our own jewellers, diamond setters, gemologists, and diamond graders.

We believe jewellery is more than a purchase — it’s a story, a milestone, and a memory. Our goal is to create meaningful customer experiences through exceptional craftsmanship, personalised service, and genuine relationships.

We are looking for a creative and enthusiastic Marketing & Customer Experience Coordinator to join our team and help grow our brand presence, engage with our community, and bring the stories behind our jewellery to life.

About the Role

This is an exciting opportunity for a marketing graduate or early-career professional who is passionate about content creation, social media, storytelling, and customer engagement.

You will play a key role in growing The Classic Jewellers’ online presence by creating engaging content, managing social media platforms, supporting marketing campaigns, and helping customers connect with our brand.

This role combines marketing, creativity, customer experience, and sales support — perfect for someone who enjoys both behind-the-scenes content creation and meaningful customer interactions.

Key Reponsibilities

- Create daily jewellery content for Instagram, TikTok, Facebook, and other digital platforms
- Film and edit short-form videos
- Create engaging captions, scripts, and video concepts
- Develop monthly content calendars and weekly filming plans
- Assist with campaigns around key occasions
- Monitor social media performance and use insights to improve content strategy
- Engage with customers,



local businesses, and our online community
- Respond to online enquiries and social media messages
- Help maintain strong relationships with existing customers
- Assist with capturing customer information for future marketing activities

We are looking for someone who is: ✨ Creative and confident in front of a camera

✨ Passionate about social media, storytelling, and digital marketing

✨ Interested in luxury, fashion, jewellery, or lifestyle brands

✨ A strong communicator who enjoys connecting with people

✨ Detail-oriented with a high standard of presentation

✨ Eager to learn and grow within a rapid-moving, creative environment

Experience & Skills:

- Marketing, Communications, Media, or Business degree preferred
- Experience with social media platforms and content creation preferred
- Basic video editing skills are highly desirable
- Sales, retail, or customer service experience is an advantage
- Jewellery experience is not required — full training will be provided

What we offer ✨ Opportunity to grow with an established Adelaide luxury jewellery brand

✨ Hands-on experience across marketing, content creation, and customer experience

✨ Learn from experienced jewellers, gemologists, and luxury retail professionals

✨ A creative role where your ideas and personality can directly influence brand growth

✨ Supportive family-owned team environment

If you’re creative, curious, and excited about building a luxury brand through storytelling and meaningful customer experiences, we’d love to hear from you.

- Apply today and become part of The Classic Jewellers journey.

📌 Marketing Coordinator (Adelaide)
🏢 The Classic Jewellers
📍 Adelaide