As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at

About the role

MSS Security is seeking a dedicated Control Room Reliever to join the team at the Security Operations Centre in Monash University, working in a technically advanced environment. Supporting multiple Monash sites and a security team of 130 officers, this role goes beyond standard monitoring.

We are seeking a candidate with a strong understanding of various CCTV, access control systems and investigation report writing.

Duties include but are not limited to:

Monitor CCTV systems and alarms to ensure constant surveillance and early detection of any security risks.

Respond promptly to security incidents, alarms, and emergencies, escalating issues as required.

Collaborate with emergency services to coordinate responses to incidents.

Regularly test and maintain security systems to ensure they are fully operational.

Provide transparent and concise communication.

Ideal candidates will have:

Strong computer skills including Outlook, Word, and Excel.

Experience in using Milestone CCTV, Inner Range/Infiniti Security System and resolver reporting system would be preferable.

Proven experience working in a security control room and as a security officer.

Requirements:

Full Australian working rights.

Valid Victorian Security Licence with the control room subcategory.

Working with children check (or willing to obtain).

Valid First Aid and CPR (or willing to obtain).

Victorian Drivers Licence.

Availability to work a rotating 24/7 roster.

Master Licence Number: 409-987-30S

About the Company

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability,



and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at

About the role

MSS Security is seeking a dedicated Control Room Reliever to join the team at the Security Operations Centre in Monash University, working in a technically advanced environment. Supporting multiple Monash sites and a security team of 130 officers, this role goes beyond standard monitoring.

We are seeking a candidate with a strong understanding of various CCTV, access control systems and investigation report writing.

Duties include but are not limited to:

- Monitor CCTV systems and alarms to ensure constant surveillance and early detection of any security risks.
- Respond promptly to security incidents, alarms, and emergencies, escalating issues as required.
- Collaborate with emergency services to coordinate responses to incidents.
- Regularly test and maintain security systems to ensure they are fully operational.
- Provide clear and concise communication.

Ideal candidates will have:

- Strong computer skills including Outlook, Word, and Excel.
- Excellent communication skills.
- Experience in using Milestone CCTV, Inner Range/Infiniti Security System and resolver reporting system would be preferable.
- Proven experience working in a security control room and as a security officer.

Requirements:

- Full Australian working rights.
- Valid Victorian Security Licence with the control room subcategory.
- Working with children check (or willing to obtain).
- Valid First Aid and CPR (or willing to obtain).
- Victorian Drivers Licence.
- Availability to work a rotating 24/7 roster.

Master Licence Number: 409-987-30S

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person. We encourage and celebrate diversity.

- be certified by the Workplace Gender Equality Agency,
- be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

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📌 Security Operations Centre Operator (Melbourne)
🏢 Mss Security
📍 Melbourne