Our company is a leading provider of apprenticeship programs that empower individuals to excel in their chosen careers. Our team is dedicated to supporting apprentices every step of the way, from recruitment to onboarding and beyond. We are committed to fostering strong relationships with both clients and apprentice candidates, delivering exceptional service, and driving positive outcomes for all stakeholders with our comprehensive 360- degree recruitment solutions.

Role Purpose

The Human Resources Officer plays a central role in supporting MAG Apprenticeships’ mission to develop, place, and support apprentices across VIC, NSW & QLD. The position ensures smooth HR operations, delivers high‑quality support to staff and apprentices, and contributes to a positive, compliant, and people‑focused workplace culture.

Key Responsibilities

- Recruitment & Onboarding — Coordinate end‑to‑end recruitment for internal staff and apprentices, including job ads, screening, interviews, and onboarding documentation.
- Employee Relations — Provide guidance to managers and apprentices on HR policies, performance, conduct, and conflict resolution.
- Compliance Management — Maintain compliance with Fair Work legislation, apprenticeship contracts, WHS requirements, and organisational policies.
- Training & Development — Support professional development programs, track mandatory training,



and coordinate learning opportunities for apprentices and staff.
- HR Administration — Maintain accurate employee records, contracts, onboarding packs, and HRIS data.
- Performance Support — Assist with performance review cycles, probation check‑ins, and improvement plans.
- Payroll Support — Liaise with payroll to ensure accurate employee data, award interpretation, and apprentice wage progression.
- Culture & Engagement — Contribute to engagement initiatives, recognition programs, and wellbeing activities.

Skills & Experience

- HR qualifications or equivalent experience
- Strong understanding of Fair Work, apprenticeship contracts, and award interpretation
- Excellent communication and interpersonal skills
- Ability to manage sensitive information with discretion
- Experience with HRIS platforms, onboarding systems, or payroll interfaces
- Robust organisational and time‑management skills
- Problem‑solving mindset and ability to work independently

Why Join MAG Apprenticeships

- Chance to directly impact the careers of apprentices
- Supportive, people‑focused team environment
- Meaningful work that contributes to industry growth and community development

The responsibilities outlined in this position description may change over time in line with business needs.

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📌 Human Resource Officer (Williamstown)
🏢 MAG Apprenticeships
📍 Williamstown